Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1201 Hodel RdLouisville, KY 40213
From Business: Bill McDonal and Larry Wentzell established Auto, Truck & Fiberglass of Louisville Inc in 1983. We are the original owners that collectively have over 70 years of…
2612 W Chestnut StLouisville, KY 40211
From Business: Welcome to A.L. Hansen Paint & Metal Shop, Inc. We are a family owned and operated auto body and repair company based out of Louisville, Ky. Established in 1908, …
2701 Watterson TrlLouisville, KY 40299
From Business: We provide a comprehensive set of auto repair services, foreign or domestic.
5924 Bardstown RdLouisville, KY 40291
Ashley's is a true family business and the family values are displayed by their tremendous integrity. Owner Guy Pigman has been there forever; his s…
8102 National TpkeLouisville, KY 40214
From Business: Bob's Auto & Truck Service provides full service auto and truck repair and preventive maintenance. We also service and install Jasper engines and transmissions. W…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Hey all! I just wanted to warn people out there not to take do business here. I had a very poor experience and am left with a sub par job and damage to my vehicle. I took my car to several bodyshops, and Huffmans came up with the best price! I was surprised as the shop looks rather expensive, and was quite happy to be taking it to such a professional look place. When I received back my vehicle, I noticed, as did the bodyshop manager, that the work had not been finished properly. The manager told me that they had under quoted the work. Apparently I should have just been happy with a poor job. I discussed it with him further and even mentioned that I might be able to make up some of the difference of the labor cost, but that I wanted the job done right. After a few more days I came back to pick up my car a second time. Things weren't as friendly as they had been the first time, I basically had my keys thrown to me and out the door I went, no one came out to look with me. I was still a little unhappy, they hadn't parked my car where you could get a good look this time, so I moved it and while I was not 100% happy with their work I just need my car. I tried not to let the work bother me to much, but over time, as I washed my car I noticed a crease where it appears they had treated roughly the removal of my bumper, and also the bumper below where the work was done now has parts that hang down in an unsightly way. All in all, I would warn you against this bodyshop, if they quote cheaply they feel free to lower their standards and just rush it through, the pride in workmanship is poor. Avoid the headaches, go elsewhere. 2 stars rather than 1 because the finished work was not horrible, and the service was not horrible, just disappointing on both fronts.
I took my 2012 Outback to Bachman after being heavily damaged in a wreck. I've been very pleased so far with the body and mechanical work. However, I have a warm ivory (off white) leather interior that was like the day it left the showroom, and when I received my car I quickly noticed my interior was soiled during repairs. It was also clear that my car had a good coating of dust and dirt inside it while in the shop. In the area if repair, there were grease stains in the headliner. Finally, there was tape glue residue all over the side if the car that had been painted. I called the shop, and they agreed to clean up the mess. I had to take an afternoon off work to go back, and while I was there, no one apologized fir the state of my car, and I sensed an air of spite. At any rate, I waited for about 3 hours while they "cleaned" my car. The first time it was brought back, it looked like they hadn't even touched the glue residue, so I asked them to clean it off. I was told they were about to close, and minutes later, my car was returned. Feeling like I was being rushed off and there was nothing more they could do, I left. When I arrived home, I inspected the car and realized very little effort had been given to clean it. The seats looked untouched, glue residue remained, and my headliner is still filthy. In conclusion, no affective effort was given to protect my interior during repair, no effort was given to clean it before I picked it up, no effort was given when I had to bring it back, and I feel like I was given a bad attitude fir asking them to clean up their own mess. I really hope better care was given to the actual repairs.
These guys REALLY came through for us in a pinch. We originally got a very high quote from a different auto service center to replace the engine in our vehicle. We were devastated, but decided to get quotes elsewhere just in case. I had heard GREAT things about Olymco so I decided to call and get a quote. They gave an incredible quote that was easily affordable. We were shocked at the quote to be honest. Matt, the service manager, was super friendly on the phone and was upfront about how long it would take to get the job done. He walked us through the warranties for the replacement engine, all of the work that would be done, etc. He was very thorough and answered every question clearly and with patience and understanding. We felt very comfortable with their staff so we decided to proceed. The work was done on time(!), and the staff made sure to call us regularly to update us on the status of the job. When I couldn't make arrangements to pick up the vehicle after the work was complete, Dan from Olymco offered to come and pick me up. (Talk about service.) Dan turned out to be incredibly personable as well, a real pleasure to speak with. To my relief, the final expense ended up being in the exact ball park originally quoted. And the car now runs smooth as pudding. These guys really impressed my socks off. As a side note, my grandfather had a similarly fantastic experience with Olymco... this was how I had first heard about them. I will definitely be returning to Olymco and telling friends and family to give them a try! Great guys, great service, honest, will stick to their quote, and are highly competitive. Highly recommended!!!
Classic Automotive is by far the nicest and cleanest shops around. Their labor rate is better than any shop in the area and probably the best in town. He will meet or beat quotes from other shops.You get to deal with the owner of the business and I feel that is important. He is straight forward and friendly as are his employees. He will quote you a price before anything is done and will stay in contact with you if there are any unforeseen complications. He makes sure you are fully informed and wants you to be completely satisfied before you leave the shop. They have ASE certified techs working there and the owner is one of the most knowledgeable people I have ever met when it comes to vehicle repair. I would not take my vehicle any where else. I have them work on my Dodge truck, my daughter's Taurus and my GMC Jimmy. My parents and sisters also take there Honda's there. I tell everyone I know about this place. One problem I have found in the past is that some shops take advantage of your lack of knowledge and that costs you money. Finding a good quality shop that will be friendly, honest, and take the time to explain things to you is hard to find these days. This shop is all that. I feel that when I have my vehicles in this shop I know that I can trust them to fix my car right the first time at the best price. That is very important to me. If you are looking for a great place to fix your car or truck,,,,you just found it! When you go in ask for John, the owner, he will take good care of you.
Last June I called ahead to make an appointment to test drive a Volt. I'd already decided to buy a Chevy Volt at some point & wanted a test drive to complement what I'd learned on You Tube. I may have arrived a few minutes early but there wasn't a crowd in the lobby so I was a bit discouraged to need to wait. This was the only downside to my visit and the reason professionalism only gets four stars. Still, the salesman who greeted me was friendly, outgoing, knowledgeable and extremely helpful. Dan took me on the usual test drive - local and lightly traveled local streets. When I go back to buy I'm going to take the Volt on the expressway for a little better feel. Dan gave me as detailed an answer as I could have wanted to every question I asked. I said what I really wanted was the blue Volt I had "built & priced" online. Dan walked to the back lot and shortly returned driving a blue Volt. Dan and I continued to exchange information over the next few days including two lease offers he had gotten from the financial department. One for each of two different mileage quotes. I wasn't interested in a lease and told Dan I needed to work on my down payment. I never felt as though Dan was a salesman, there was no pressure, he was very willing to go the extra mile. I am close to the down payment I have been working toward - paying cash for the full price. And I will be contacting Dan when it comes time to buy.
This is an exceptional shop! The staff is very knowledgeable and friendly. They also have a very nice, clean and organized shop which says alot to me about how they do things. At first I thought they only worked on old cars but they don't. The work on all the new cars also. They are very tech savy. You will get to deal directly with the owner which is alot better to me than some service writer that does not know anything about cars like alot of shops out there. Also pleased with the fact they work on both foreign and domestic. They did an outstanding job on my Ford truck and my wifes Toyota. I don't have to go to 2 different places. They even picked up and delivered her car once it was done. The best thing is when I was shopping around for prices... they beat everyone in the area!! He will meet or beat any written estimate you take in there. I would be more than willing to pay them more if they charged more, simply because they are an honest shop and the repairs I had done there were perfect. Very hard to find these days... These guys really know what they are doing and In my opinion it is the best honest shop around.
Dear Laura B or Caroline H. I'm so glad that I checked our reviews today after I saw u leave the shop. I happen to work here. The truth is that we didn't even look at ur car today. U happened to be talking to paul who is the owner. I heard the conversation between u and him, u wanted to know how much it costs to check ur vehicle for maintenance and he told u "my dear, the check for a maintenance inspection comes with an oil change" u got mad and called Paul a "misogynist" and asked for ur key back and left. I don't know who wouldn't like to be respected. After the way u acted I personally would've asked u to get out and never come back. One thing that u may not know is that Paul is a very respected and well liked business man. Out of all the reviews that we have on multiple sites. The only negative complaints happen to be from u and yes u know u have changed ur name. If u have any questions please feel free to call me at the shop.
I visited the Patriot Tire and Automotive in Middletown and must say I am VERY, VERY impressed! I usually go to Ken Towerys to have all my work done but after a high quote on a job I figured I would do some price checking and I'm glad I did. I spoke with Josh Charlet who explained everything to me to where I could understand it, unlike the other places who just basically just gave me prices and told me I had to have it done. Not only that, he found another problem that they missed when they looked at my BMW. Long story short.. The pricing was about the same however I ended up paying 300.00 more than the original quote from the other shop due to the extra repairs. I am so happy with the professional service I received I will return to see Josh in the future regardless of the price due to the way I was treated and the great job they did. A++++ HIGHLY RECOMEND
I ended up purchasing a new car, a 2015 Ford Escape. I really, really enjoy this SUV! It came with a few neat things most people don't need when they buy a car, but for a really low monthly payment and some warranties still left on the vehicle, I believe I got a pretty good deal. I feel like I could have gotten a better one if I waited a day and left the salesman and financial guys work a little harder to get a better price, but for a 2015, a $204 car payment is pretty low. David Reed is probably the best car salesman I've ever had to deal with, and unfortunately, there have been many. He actually seemed like he wanted to help me out and offered additional assistance after the actual sale. He's been there for 21 years, and I recommend him, especially if you see something a little above your budget.
Pro Auto Care is the place you need to go from now on!! Rick (owner) is the most honest person you'll meet. I brought in my Audi and he put together creative solutions for me to fix the problems ..I am on a VERY limited budget right now. He has also helped me by telling me honestly what my car will need done in the next 10,000 miles so I could be prepared and begin saving for this major expense. How much more could you ask for?? It's also a great place to take a car you are considering buying- they'll look it over and tell you honestly what is going on wiht the car from a qualified mechanic's knowledge. It's the best money you'll ever spend; the "piece of mind" added bonus part you get is free!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.