I busted the LCD screen on my Samsung Galaxy Note 2. Cell Phone Doctor did a great job repairing the screen. On their website it says, "Some of the most common problems we see are water damage issues and cracked screens. We can solve both of these issues quickly. In fact, if you drop your phone off to us by 3 PM, we'll have it fixed and ready to go by 5 PM the next day." But when I went into the store they had me sign a form that said that I recognized that they do NOT guarantee that I'd get my phone back the next day even though I dropped it off at 10am, the moment they opened the store; so their policy seems to be different than what their site claims. And in fact my phone was not done by 5pm the next day, so I had to wait another 24 hours. Because of this discrepancy between their advertising and their actual policy I will only rate this place with 4 stars. But, other than this inconvenience, the fix was done perfectly. The price was slightly higher than I had seen at the kiosk deal in the mall, but they can take up to 2 weeks. So overall, I would definitely recommend this place over the kiosk. My repair was done in January, 2015.
I dropped off my Iphone 5 after taking it first to the apple store in the mall and the Cell Phone Dr fixed it when the apple store didn't. It just needed a new battery.Cost $37.10 with tax to check it out and replace the battery. Works fine now. I dropped it off in the afternoon picked it up at 5:30 the next evening.
Moved from Shepherdsville. To this new location. The new location is bigger nicer and well stocked. magic the gathering and Buddyfight card games. Plus a lot of retro games. Also offer cell phones and service.
Outstandingly knowledgeable and helpful. Sandy and her team are the best. Came in for help with a phone and they helped me get a deal on TV, Internet, and home security!
The customer care is awesome! Besides, there is absolute sincerity on the products sold. Most importantly you'd find more ways to save on every dollar.
They have great customer service. Their products are cheap. Most of their items in_store are on discount. I love the environment.
Every time I'm there they greet me as soon as I walk in very helpful with any issue I have
Absolutely Great service. Amber is awesome. Make sure you go & see her!!!! A+++
Ask for Scott, he was great