Got ripped off for about $70-80 on yellow brass. I had two buckets of yellow brass, one of low grade and one top. They measured both as low grade, scum bags....
Your driver who picked up today 11/15/2016 at 3001 S Melrose left the container on its side with several items of garbage on the street. I have a picture and will be sending to to Jeffersontown City Government. A Potts neighbor at 3003 S Melrose St email@example.com
Miscommunication between me and the company contributed to me having a misconception of this business. Therefore, I have changed this review to be positive. Thank you, Russell, for the phone call, helping to explain the situation.
If one snowflake appears, you will be skipped for the week. Want something extra picked up? You better arrange it beforehand or it will get left behind. The only reason we use them is they are the cheapest, by far. But you get what you pay for - big time. I'll be glad when we move and are done with them. Terrible company.
Monster Dumpsters delivered my dumpster within 2 hours of me calling. The driver was very friendly and courteous. I had an emergency this morning and had to get dumpster removed and the owner came out on his day off to help me load the dumpster and get it out of here. I will definately use them again. ThanksMark
Do not work for River Metals Recycling, as a driver, office employee, or in any other capacity. They are unethical, from executives down to supervisors. Employees are treated with disrespect, hostility, retaliation, and sexual discrimination. Human Resources is not on site at the Louisville, KY, facility, they offer no protection.
Rip off artist. Their scales are crap, and they rip you off on carton weight. I had yellow brass in a walmart bag and somehow that little bag weighed 3 lbs. Walmart needs to look into those bags. I will never use these rip offs again!
We had Rumpke trash service for more than 12yrs in Northern KY without a single issue. So when we moved to the Louisville area we decided to use Rumpke once again. Boy was that a mistake! The service was absolutely horrendous! If our trash cans got emptied, the cans were left in the road, even after numerous complaints about it. We paid to have (2) garbage emptied every week, they would empty one and leave the other full. We would call, they would dispatch & no truck would ever show! So, we would call again & once again no truck would ever show! On the 3rd call the person on the phone was rude and had the nerve to tell us that she had dispatched a truck on the days we called. Yeah ok but they never showed & our can has been sitting on the curb for 4 days. This was not a onetime occurrence. If the weather was bad they didn’t pick up at all. Ok, we can understand not picking up on the day the roads are bad but they never bothered to pick up at all. It gets even better. Not only did they not pick up but we were billed for the service “unless we” called to get the credit for no pick up! I’ve never heard of a company making the customer responsible for them failing to provide their service! I do not recommend!
Beware! this place is ripping off their customers, trying to pay you only $110 a ton for your scrap steel when it's worth way more! They are coluding with the scrapyard across the street to artificially bring prices down. Don't fall for it and don't let them scam you out of your scrap!
I recommend derby city they pay top prices and are good and friendly people and their to help you