Spontaneously cancelled our ATM card associated with our savings account. Even though we had verified earlier THE SAME DAY that our old ATM card for savings would stay active. Found out at 10:00 p.m., 12 hours before a major appointment, when we attempted to withdraw money that the card was "inactive". This is incredibly disappointing considering I appreciate their ease of service. By that, I mean, their chat service, telephone options, online, etc... If this had not happened, I would sing their praises. It is important to note that we have had this savings account and subsequently the card for almost ten years.
Horrible!! do not go to these people, it will be a huge mistake. The loan officer will lie about costs to you and you have a surprise at closing and then get yelled at like a second class citizen when you question it!!!don't make the mistake we made!!
Highly recommend Steve Chadwick of First Community Mortgage to help anyone through the mortgage loan process. He made it quick and easy. It was a very stress-free process. Nothing like what I expected!
Nice Bank with personal service and small town feel. Conveniently located in East Louisville area and in St Matthews.
Personal and helpful when assisting customer. Banker was informed, and address all my needs as I had many questions.
If anyone is interested in refinancing right now I had an incredible experience with Barb Jeffries at First Community Mortgage! She is fantastic to work with and made it very easy!!! Colleen W. Submitted By Stephen C.
Mr Clifton takes great care of his clients. He maintains a high standard which he holds himself and everyone around him to.
The drive through at the Bardstown Road USBank is very slow. The tellers are quick enough but the machine is not.
Robert Clifton takes excellent care of his clients. He understands all aspects of buying and selling property, which really shows in his attention to detail.
Not only did I love working with Quin and team, but the real estate attorney made a point of emailing me to say how refreshing it was to work with such diligent mortgage experts who were always in a great mood and happy to help!- Susannah S., Louisville, KY