This company is a joke, along with every employee that works there. They are disrespectful and do not know how to do business. I don't even have furniture through here but a friend does and it's appalling how they discuss things with their customers especially if they are a few days late. They left a note on her door that stated and I quote "do you really think you do not have to pay for your furniture, why can you be adults and communicate like what is the deal you think we believe you aren't home this is childish behavior " RIDICULOUS I understand that late Payments are unacceptable but this is not the way to conduct business. I strongly urge everyone to stay away from this joke of a company.
From Business: CORT, a Berkshire Hathaway Company, offers a broad range of services to individuals and businesses in transition. The nation's largest provider of rental furnishi…
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Took credit card info and set up time to deliver appliance. No show. Charged my credit card then called me after delivery time and said my references didn't check out. When I asked for explanation hung up. I called store back and general manager told me I would have to come into store to pick up cash if I wanted money back.Unbelievable!!!! Would NOT recommend!
After starting out great with them and all wanted to return my stuff but they begged and said they'd work out a deal with me to stay come to find out not only when I first got the stuff I rented bedroom set washer dryer sectional tables and lamps they supposedly said was brand new it wasn't I got the floor piece where everybody comes sits on touch or lays to test it out now I'm stuck with a huge problem and now they won't even take it back after aruging and everything there drivers are the worst no manners at all and treat the customers like shyt I've spent tons of money to try to resolve my issues but does no good I highly recommend not going to them at all they wanna blame other people and now other peoples place of work for their problems I regret ever walking into that place and not only am I now stuck with a payment they are threating to file against me I'm stuck with their off the floor crap not even sealed or anything this place isn't even worth a half a star
At first I enjoyed the business. After today I felt violated as a customer. After speaking to a employee at Buddies on Monday 12/27/15 that Do Not put in their computer systems that that spoke to a customer. So they ran my bank card without approval. Leaving me in the negative with overdraft fees Not cool
We have been renting from the one on Dixie highway for awhile now my dryer is broke they refuse to fix it. Plus both of the mangers there are very arrogant. Actually I rate them a half a star.
Extremely rude. Highly unprofessional. Long story short the REGIONAL manager billed my card for an item I did not have nor gave him permission to do so and then would not refund my money. And then was super rude about it. This is the WORST place Ive ever had dealings with.
I have purchased items in Jeffersonville from Bestway, & they were very nice. I moved to Louisville my computer went down, had to rent one for a little over a month they called me right away on the date the payment was due, I'm disabled my car was not here, & my son had purchased me another computer. I told them this, & that I would drop the computer off, but my car was not here because of issues. They called me 3 times on the very first day the payment was due. I told them I will pay for today, prorate it, my car is not here. I'm just getting over dental surgery & bronchitis, they treated me like a thief in the night. I would not do business with them ever again. They called me very early this morning, my car arrived back about 45 minutes later. I told the guy I have bought everything I lost from aarons, & a few things from bestway in Jeffersonnville, & was never treated this way. He stated I was just the first one to come up on his computer. I now have someone taking their computer back to them, & it was used, I figured the price at over 1200 dollars that I was going to be charged. My son bought me one, he's an electronic tech & is working on my other one, but to keep me from paying so much for a used computer he just ordered me one. I hope their very happy that they have their merchandise back. I will use Aarons in Jeffersonville if I ever need or want anything else. Ya'll just lost a good customer because of your phone calls, & pricing used items as new ones. Ya'll have a blessed day.
My mother rented a couch and love seat from Buddy's. She decided to return them after having them a few months bc she liked something else from Aaron's better. When she called Buddy's to have them pick it up they were rude. Then when the idiot they have for a delivery man came to get them he refused to pick them up saying that he seen a bed bug on it. They refused to pick it up until she had Orkin come in and check out the couch and love seat and clear it of any activity. Well Orkin did come in and surprise surprise... No bed bugs. They still refused to take the furniture upon the second arrival to the home. The owner wanted to talk to the Orkin inspector himself and then the idiot salesman still said they seen bugs on the furniture but took it anyway and wrapped it up in plastic when leaving. My mother did not have bed bugs. Buddy's just did not want to lose a customer and will go to any extent to not and this service and the way they treated my mother is sickening. So she took her business elsewhere and we urge anyone to refrain from using Buddy's. Horrible place! By the way I would have rated no stars but it wouldn't let me.
I threw away the paper book
They sell u a dream. Even treat u like family. Brad gives u his personal number just in case u have issues. During the winter storm I called to ask can I pay in two weeks I was gonna pay for last week to and late charges. He didnt answer his "personal" number but when I did talk to him he treated the situation like I was step child. Then put me off to some other store manger who claimed he would have gave me 1 week. So no I do not support them at all. Go to Aarons or Rent a center.