Terrible service all the way around. Took my 50 inch flat screen there in the summer of 2017 to get it fixed. said the LED lights had gone out on it and said they replaced them for $200. 6 months later the same thing is happening again so I took it back in. Said they would look at it and get back to me in a week and over a week goes by and I never hear from them so I call them on a Thursday and they said they were "working on it" and would know something Saturday. Never heard from them so I call on Monday and they say they didn't even take it apart because it can't be fixed. So they basically lied and said they were working on it when they weren't. Guy does not know how to talk to people. Continued to interrupt me, had a short temper and seemed irritated with any questions I asked. It could be because I was a woman but he has a another thing coming if that's the case!!!. Not sure how he stays in business. Will never go back and plan to tell everyone I know how horrible they are.
I bought a device on their website and that was not what received.False advertisement, the person on the phone said that I should have looked at the disclosure stating items are subjected to change.......wth. This is what the description on the product was on their site.Instead, it came with RM455 instead of the SD1446. For reasons preferential reasons.....we ordered an SD1446 and received an RM455. The site said it was a RM455.......now H&Y Electronics are saying that they are not at fault here.....http://www.hyelectronics.com/RM-MOBILE-AMP-KL-200P/productinfo/KL-200P/Detailed DescriptionSpecs. & Features: *AM/FM/SSB/CW * 1-5 w Drive * 200 w Out PEP Avg. * 12A Fuse * 1-SD1446 * Electronic switch * ON/OFF Pwr. * AM/SSB Switch * ON/ OFF Preamp Switch * 30dB Gain preamp * Heavy duty wrap around heat sink.
If possible I'd give zero stars. Took a 39 inch tv which was working Finn except for a broken RF connector, the HDMI inputs worked fine. The proprietator said it would take a day to fix, no need to leave my remote. After not hearing from him for close to a week I called oink to be told that he had replaced parts in the TV for a problem that did not exist prior to me taking it in!!! He never called to tell me this but then starts accusing me of having reported a false problem. He attempted to sell me 2 other tvs in his store and when I rejected his offers asked for additional time to rectify. Finally told me to come and pick up my TV which was no longer working. I'll be making a report to the BBB that's for sure. I would definitely NOT be referring anybody else to this charlatan
Do not spend your money here, especially if you need repair work done. My wife's phone had a broken screen so I took it in there Super Bowl Sunday. He said no problem I'll call you when it's ready. Never got a call so I stopped back by before they closed and he said he had to order the screen and it could take a few days. He never disclosed this up front. The next day my wife found another store that could repair it the same day but he refused to give her phone back. In fact he said sue me, you won't win. There is nothing you can do. He charged us $45 just to physically get her broken phone back into our possession. He said he would call once the screen arrived to complete the repair. Friday I called because no one ever called and the screen was in. Took it back and was told it would be ready by noon on Sunday. A full week after this process started. When I went by yesterday at 2pm the phone was not ready or physically in the building. I was told come back Monday, one more day was needed. The same guy claimed the technician was off on Sundays and promised one more day or he would refund every dollar. So here we are a day later, no phone, no refund, in fact he just said I will never give your phone back. Sue me, you will lose. The cops were called and he changed his tune. But still no phone until tomorrow (supposedly). Bottom line don't spend your money here or trust them with your phone.
I was in the store on Alliant and was assisted by Rody at customer service and she was the most efficient and nicest person I have encountered in a while She made the trip so memorable Kudos to her!
I had previously given I - tech solutions a bad rating and I am going to try removing it , until then I will say there was a miscommunication between us and it has been resolved , the owners are very polite and professional and highly recommend them to anyone , my apoligies to the owners , and they do run a good reliable business .
Went all over louisville and Southern Indiana and no one could fix my phone! Took it to Swift Cell Phones and More and Hamid the owner; said he would try to see what he could do, that it could be a couple hours, but I bought a bag of chips and a gatorade and he had my phone fixed before I could finish my chips! I was so excited and he was cheap! He will definitely be my first stop next time.
FIXED CAMERA ON MY TABLET LIKE NEW !. WILL GO BACK AND RECOMMEND . JAZY WAS REALLY SWEET AND PICKED MY TABLET UP
Still feeling ripped off!!!I called Andy's because my TV remote would no longer turn ON the set. I assumed that the problem was the TV and not the remote since other buttons worked and the remote would turn OFF the TV. Andy arrived and diagnosed the problem was NOT the TV. He told me to continue pressing buttons Luckily 3 months have passed and I am still dealing with the same problem so I went to google to order a new remote control and found this YouTube video, I followed the steps and my remote control is working beautifully. NO Thanks to Andy.https://www.youtube.com/watch?v=gVr8eLW0-_o
Absolutely amazing customer service from . Amber. Do not mind ever having to deal with her on any question or problem that I have. definitely would recommend to any friends and family.