Spontaneously cancelled our ATM card associated with our savings account. Even though we had verified earlier THE SAME DAY that our old ATM card for savings would stay active. Found out at 10:00 p.m., 12 hours before a major appointment, when we attempted to withdraw money that the card was "inactive". This is incredibly disappointing considering I appreciate their ease of service. By that, I mean, their chat service, telephone options, online, etc... If this had not happened, I would sing their praises. It is important to note that we have had this savings account and subsequently the card for almost ten years.
Horrible!! do not go to these people, it will be a huge mistake. The loan officer will lie about costs to you and you have a surprise at closing and then get yelled at like a second class citizen when you question it!!!don't make the mistake we made!!
Highly recommend Steve Chadwick of First Community Mortgage to help anyone through the mortgage loan process. He made it quick and easy. It was a very stress-free process. Nothing like what I expected!
If anyone is interested in refinancing right now I had an incredible experience with Barb Jeffries at First Community Mortgage! She is fantastic to work with and made it very easy!!! Colleen W. Submitted By Stephen C.
Mr Clifton takes great care of his clients. He maintains a high standard which he holds himself and everyone around him to.
Robert Clifton takes excellent care of his clients. He understands all aspects of buying and selling property, which really shows in his attention to detail.
Not only did I love working with Quin and team, but the real estate attorney made a point of emailing me to say how refreshing it was to work with such diligent mortgage experts who were always in a great mood and happy to help!- Susannah S., Louisville, KY
I am a real estate agent here in Louisville and David Setters at First Fidelity Mortgage has helped several clients of mine obtain financing for their new homes. He is attentive and responsive and always happy to address my client's questions and concerns. David gets the financing arranged quickly allowing most closings to take place in 3 to 4 weeks. He has even managed to obtain loans for my clients who would have had difficulty qualifying for loans from other lending institutions. Thanks to David Setters for going the extra mile!
David Setters was our loan agent and we'd use him again. He was knowledgable, resourceful, and available. I highly recommend him!
Been a member here for over 20 years. Great CU. Great rates, help members all the time.