Three Dog Bakery

I am not going back here again. The guy with the glasses (the owner, I presume) is really abrasive and condescending. I felt rushed when I was looking at the bakery treats, he snapped at me when I asked the ingredients, and he acted like he was doing me a favor by taking my money. Very off-putting, very weird, unhappy little man. Never again.

If I could give a negative rating I would. This establishment hosts an annual Halloween costume contest. It advertises weeks in advance, and has TV and Radio Personalities judge winners. Well, My dog won. I received a gift certificate for the first in show category for $75.00. I used part of it a while ago, and lost track of where I put it. Recently, I discovered it while cleaning out my car - in my glovebox.



My dog is turning 16 tomorrow. I thought it would be a cute idea to have a sweet 16 party. I remembered I had the gift certificate and thought I would see if they would honor it to go towards a doggie cake and goodie bags for the guests.( I emphasize "towards" because the bakery is very overly priced.) So, upon arrival I met the owner at the counter. I showed him the gift certificate and asked him if he would honor it, giving him every opportunity to say no. He said he would honor it, even though it has been "2" years (which it wasn't). I asked if he had a cake and he was able to come up with one for me. I then proceeded to the case, where I was in my mind constructing doggie goodie bags. As i was picking out different cookies, that is when I experienced the true colors of this business owner. He started questioning me of my whereabouts, in what I took as a very condescending way. But, I gave him the benefit of the doubt, knowing he was a professional businessman who clearly wouldn't speak to his customer that way. Well, I was wrong. He then proceeded to ask me if I shopped for my treats at "Feeders" since he never saw me. That confirmed his unprofessionalism and patronizing ways to me! I then decided he could keep his treats, and his gift certificate! I will NEVER do business in his shop again, and hope others will learn from my experience.

And hey mr. 3 dog bakery -- Scrap your contest if you don't want to keep your end of the deal --

I received horrible customer service. She was very rude! I felt rushed while looking at the merchandise in the store. I felt as though I needed to leave if I was not going to make a purchase. I was rushed and hurried into making a purchase. She was not interested in what I had to say or interested in my dog. I felt that she wanted me to hurry up and get out. She was extremely rude! When I asked a question, I received a very rude and hateful answer. I will never shop there again. Their prices are too high to received such horrible customer service and be talked to so rudely.

I was very disappointed with the customer service here. I came in today with my little pug and instead of being treated nicely, I was treated like a bad dog owner who needed education. I feel like because I didn't wear my nicest outfit I was treated like an idiot who was completely clueless about my own breed. For example, as soon as I walk in the door, I was asked if my dog even had his shots. I was also interrogated by one of the employees about how I care for my dog, like if I clean him right. I am very offended by the treatment I had there. Last time I checked this is a bakery, not some overly judgmental vet. I don't plan on returning.