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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Phone: (502) 425-0310

Payment method
visa, master card, discover, debit, check, cash
Neighborhoods
East Louisville, Lyndon
AKA

Sugarbakers Consignment

Categories
Consignment Service, Resale Shops, Second Hand Dealers

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Reviews

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Michelle L.

01/09/2017

Overall
Service

SELLERS BEWARE!!!

You may want to think twice before letting this store consign your items for you. From my experience - If you aren't micromanaging your items/money they will keep it, lose or misplace your records and tell you it's been so long any balance you may have had is gone now. IRS requires records be kept about 7 years but don't count on Sugarbakers for complying with that rule!

Last time I phoned in and was given my balance which I never picked up and may have even grown after the call. This weekend I was told my account was coming up as needs more info which indicates a legitimate account but the records haven't been placed in the system. Today they call me to say they find no records thus my balance is zero. Because they say that it must have been there so long the money is no longer there. hmm.. well where did it go?

It was just under $60 so not a large amount by any means but it's the principle. Sugarbakers had my items, they received their fair share of the sales, and now they want my share too? I call BS! I was NEVER informed of ANY expiration date!

Update - today (01/10/2017) the manager Whitney phoned me to say that "if you don't pick up your money, after so long it goes away." This is NOT the kind of place I want to do business with! Their practice it not to mail people payments either. But wait until they take your money - they will mail you the paperwork you signed! Or so they say, they will.. we'll see if I ever get it and if it shows an expiration date on collecting your money. ??

I SUGGEST YOU TAKE YOUR HIGH END, GENTLY USED CLOTHING to another establishment. Otherwise you may find you've just donated clothing to a FOR PROFIT business who pockets 100% of the sale price!

Lydia B.

11/05/2014

Overall
This is the #1 consignment shop in Louisville

I love this shop it always has top designer brands and handling great prices. .The staff is always so friendly and greets you a hello evertime..I love love your shop..

Linda K.

12/12/2013

Overall

Nasty people, never smile and don't know how to price your items to sell. There are other places to shop that are friendly and nice and know how to treat their customers and consignors!

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