More Info

General Info
Although some Sears stores may have closed, we still have appliance repair technicians in and around Louisville. Call or click to schedule your repair appointment. Ask about same day/next day availability. We come to you! No need to leave your home. Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, our local techs will repair your appliances no matter where you bought them. We repair most major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops, even riding lawn mowers. We're in your neighborhood, even if a Sears store isn't. Call or visit our website today.
Neighborhoods
Okolona, South Side
AKA

Sears Appliance Repair

Categories

Reviews

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RL
Roger L.

04/23/2018

Overall
Service

Worst experience I have ever had. If I had known it would take three visits, three different repairman and over a month to fix our dryer, I would have just bought a new one...........and it would not be a Kenmore.

KC
Karen C.

10/23/2016

Overall

This email says repair, but on the Sears employee's work order it was a preventive maintenance order. Not happy at all my washer still leaks water on the floor sometimes when it's washing. NOT HAPPY AT ALL. And the employee that took my repair call told me that that was something that was normal for it to leak. I've had washers for over 40 years and I've never had one to leak. GUESS THEY DON'T MAKE MAYTAG'S LIKE THEY USED TO. The repair people aren't lonely with mine.

AP
Allan P.

07/11/2016

Overall
Service

Scheduling online was relatively easy. Received text reminders of scheduled appointment. Technician (Jason) called when he was on the way. Because of his knowledge and experience with Samsung washers, he was able to fix the problem WITHOUT unstacking the dryer; a real time saver. He insured the problem was fixed and there were no leaks before leaving by running several cycles. He gave me his cellphone number to call should I have any problems. A very pleasant person. I would recommend Sears Appliance Repair to anyone and would use them again.

PG
Phyllis G.

04/28/2016

Overall

Horrible experience....will never use them for anything again.....repair center is a joke to deal with, was told lies, was hung up on, tried to get a manager to complain and refused to let me Speak to anyone....can't even give them one star

HL
Holly L.

03/17/2016

Overall

Worst service I've ever experienced. If I could give zero stars, I would Six repair visits, four different parts, the rudest repairman ever, and more than two months later, and I still have no washing machine. I wouldn't wish these guys on my worst enemy. The original problem was a bearing, which they fixed, but then broke the electronics by banging on my washer for nearly an hour with a hammer, then flat out denied they did it, even though I watched them do it. Needless to say, I will not be using them, and I ended up buying a new washer. After multiple phone calls and being given the runaround, I was able to get most of my $500+ refunded.



Rude, unprofessional, clueless, and terrible.

BC
Barbara C.

10/16/2015

Overall

My experience with the Repair done on October 13th was very favorable. My technician was very pleasant precise and repaired the problem with my dryer quickly. I really appreciated his involvement and service. Thank you !

Details

Phone: (502) 912-8147

Address: 4807 Outer Loop, Louisville, KY 40219

Website: https://www.searshomeservices.com/locations/appliance-repair/ky-louisville/4807-outer-loop

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