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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Services/Products
Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information..
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, visa, mastercard
Location
Jefferson Mall
Neighborhoods
Okolona, South Side
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories

Reviews

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RL
Roger L.

04/23/2018

Overall
Service

Worst experience I have ever had. If I had known it would take three visits, three different repairman and over a month to fix our dryer, I would have just bought a new one...........and it would not be a Kenmore.

KC
Karen C.

10/23/2016

Overall

This email says repair, but on the Sears employee's work order it was a preventive maintenance order. Not happy at all my washer still leaks water on the floor sometimes when it's washing. NOT HAPPY AT ALL. And the employee that took my repair call told me that that was something that was normal for it to leak. I've had washers for over 40 years and I've never had one to leak. GUESS THEY DON'T MAKE MAYTAG'S LIKE THEY USED TO. The repair people aren't lonely with mine.

AP
Allan P.

07/11/2016

Overall
Service

Scheduling online was relatively easy. Received text reminders of scheduled appointment. Technician (Jason) called when he was on the way. Because of his knowledge and experience with Samsung washers, he was able to fix the problem WITHOUT unstacking the dryer; a real time saver. He insured the problem was fixed and there were no leaks before leaving by running several cycles. He gave me his cellphone number to call should I have any problems. A very pleasant person. I would recommend Sears Appliance Repair to anyone and would use them again.

Phyllis G.

04/28/2016

Overall

Horrible experience....will never use them for anything again.....repair center is a joke to deal with, was told lies, was hung up on, tried to get a manager to complain and refused to let me Speak to anyone....can't even give them one star

Holly L.

03/17/2016

Overall

Worst service I've ever experienced. If I could give zero stars, I would Six repair visits, four different parts, the rudest repairman ever, and more than two months later, and I still have no washing machine. I wouldn't wish these guys on my worst enemy. The original problem was a bearing, which they fixed, but then broke the electronics by banging on my washer for nearly an hour with a hammer, then flat out denied they did it, even though I watched them do it. Needless to say, I will not be using them, and I ended up buying a new washer. After multiple phone calls and being given the runaround, I was able to get most of my $500+ refunded.



Rude, unprofessional, clueless, and terrible.

BC
Barbara C.

10/16/2015

Overall

My experience with the Repair done on October 13th was very favorable. My technician was very pleasant precise and repaired the problem with my dryer quickly. I really appreciated his involvement and service. Thank you !

Details

Phone: (502) 912-8147

Address: 4807 Outer Loop, Louisville, KY 40219

Website: www.SearsHomeServices.com

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