360-Salon And Spa
7626 St Andrews Church Rd, Louisville, KY 40204
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I have gotten my massages from 360 for several years now. I always had great service until 7/24/2015. I took my best friend for a couples massage for her birthday. This is something we have done for years. I am writing this review because I am upset by how I feel I was treated. I am a form of a therapist as well and work on a fee basis. It is important to be ethical with your time and rates. The actual massage was great but the therapists only spent 42 mins with us. Before the massage we waited almost 30 mins in the locker room before we were taken to the treatment room. Apparently the massage therapist was still working on someone. This is no big deal as we understood people run behind. After the massage was over and my friend checked the time we realized we were only there for 42 mins. We fully expected to pay for the time we spent on the table. The therapists charged us full price which was 65.00 for 60 mins. When I brought this up the them they knocked off 15.00. I feel that was still a rip off as they charge approximately 1.00/ min. I will not return. I feel this is highly unethical, unprofessional, and deceitful. I encourage you to pay attention to the time and services you are receiving.