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Margaret's Consignments & Collectibles Inc.

Map & Directions
(18 Reviews)

2700 Frankfort Ave, Louisville, KY 40206

(502) 896-4706

27
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards
Neighborhoods
Crescent Hill, Central Louisville
AKA

Margrets Consignment

Categories
Consignment Service, Resale Shops, Second Hand Dealers
Other Information

Parking: Street

Reviews

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Helen H.

03/30/2015

Overall

I love Margaret, I have known her for many years, she has great clothing, great place to shop for your Derby Clothes!

LocalCentricGal

09/26/2011

Provided by Citysearch - 
Overall
AWESOME bargains - GREAT quality merchandise!

I have been shopping at Margaret's for years, and it is my favorite place to find a GREAT bargain! I've purchases dresses to wear to weddings and Derby events, shoes, hats, jewelry, and my most recent purchase was a full 36-piece set of gently used black and white dishes for $45! The prices get cut in half after the items have been in the shop for more than one month, so there are always incredible deals, and the inventory changes frequently so there is always something new to see. Not to mention, I've taken items there to consign and its like Christmas when I go in to check my account and see how much $$ I've made! Margaret's is THE PLACE to find upscale clothing and accessories for crazy cheap prices - they even have a designers room that carries only designer name items. You also get a 10% discount if you pay with cash! I plan to be a loyal customer for life!

JAMLouisville

09/24/2011

Provided by Citysearch - 
Overall
LOVE THIS PLACE!

I really can't say enough good things about Margaret's! THe staff is always so helpful and knowledgeable. The merchandise is beautifully displayed and sorted appropriately. I also love the variety of items they carry. I can get a gift for a friend, a dress to go out on the town in, accessories to complete the look, and something for my 6-year-old son, all at the same time. Of course, all cost WAY LESS than items at any other store. I wish there were more retailers like Margaret's around town - we should be honored to have this special gem in Louisville!

pancake17

06/13/2011

Provided by Citysearch - 
Overall
bad experience

The lady in the payout window at Margarets consignment bit my head off because I did not remember my account number!Beware--don't go in there on a Wednesday!!!!

tryingtoescape

05/02/2011

Provided by Citysearch - 
Overall
Horrible Service

I can only echo what the other reviewers have written. I'm not sure if the advanced age of the women working there attributes to the rudeness, but their attitude is awful.

I could maybe endure this rudeness f the quality of the merchandise was top notch, but unfortunately this isn't a New York consignment store filled from top to bottom with high end brands.

It is a store in Louisville KY with the majority of their stock being from local deptartment store like Macy's and Dillards.

JPfalzgraf

01/26/2011

Provided by Citysearch - 
Overall
First and Last Visit

I went to Margaret's for the first and last time today. I had several items that I wanted to consign, plus I wanted to look around and shop. Everyone that worked there was extremely rude and snobby. I wish I had read these reviews. I also wish I had researched the proper procedure for consignment. The woman at the front counter quickly cut me off and corrected me for saying I had items for them to look at to buy. She directed me to the ""back window"". I walked to the back of the store to find another rude woman, who ignored me until she was ready to speak. When I told her I had items that I wanted to ""consign"", she also cut me off in mid-sentence and told me that I needed to go outside to the back window and that none of my items would be accepted because they were not on hangers. If you like being talked to as if you are stupid, and you like snobby customer service from a second-hand clothing store, then this is the place for you. I, however, will not step foot in this store, nor advise anyone else to do so.

webster777

11/19/2010

Provided by Citysearch - 
Overall
Rude.....

Been taking things in there for 15 years...they have a nice selection...and a few of the staff members are nice..but Man..I have run across some bitches there...Just today..I went to check my account..and was snapped at by the lady at the window...Rude...miserable....service...
Most of them are just ..mean snooty bitches...and I took a few things in last week..to consign..and it is all and good, if you don't mind being insulted..along w/ your items..by the snooties.....and they are too full..and your stuff is just not good enough...meanwhile they seem to take in a bunch of fake..crappy bags..and stuff I would not wear to a Dogfight....

2ndhandsally

09/21/2010

Provided by Citysearch - 
Overall
horrible place, horrible people.

this has to be the biggest shopping dissapointment in louisville. the staff are rude, snotty and do not care at all to help you. it could be a great store, but it fails miserably. every time i've been in there to give them another chance, they blow it. i have decided to never go back!

Jenn Logan Stone

04/28/2010

Provided by Citysearch - 
Overall
Horrible Customer Service

I went in to buy a pair of shoes for myself, and some clothes for my 5 year old little girl. While in the store, my daughter announced that she had to use the restroom. When I asked if there was one available, the clerk said, ""No, not for public use."" And I asked, ""Even for a five year old, little girl, who is now crying?"" The answer was still, ""No."" I am so unbelievably angry that some exceptions can't be made! Unfortunately, I have often felt that the staff was incredibly snobby, but how heartless, to not allow a little girl into their restroom? I have been a loyal customer-not anymore. There is a power in networking. This information will go on my Facebook, as well. RUDE, INCONSIDERATE! I hope that that woman is never in a position where she is refused a toilet, to the point of tears.

Chessiebear3

03/05/2010

Provided by Citysearch - 
Overall
Poor Business Practice

After enjoying many loyal years as a shopper for my family at Margarets, with no problem at all with quality, price or attitude of staff, imagine my suprise when my polite request for exchange of a mis-labeled item was met with sarcasm, rudeness and anger.... Item purchased was a pair of pants labeled 36/30. In fact
when my hubby who wears this size put them on we had a great laugh as the length of the pants was only
24 inches (!) I assured him no flood was in site - that
it was a simple mistake by Margarets. I returned the next day to ask politely if it was a situation of us both being misled by the consigner - if I, having received merchandise wrongfully labeled, could exchange it for a similar item (of the proper length). The first clerk was very nice - but the manager or senior clerk she brought to discuss this was immediately rude and very sarcastic. I sought to ask her to understand that it was not my (the purchasers) fault that the item was mislabeled and that I would accept an exchange for a proper one - or as she kept pushing me to consign the trousers - to consign it if they would give me my purchase price in doing so.... My voice remained calm, hers did not - to put it politely. I informed her it was a life lesson for me then and a loss of a loyal customer for them.... all over 9 dollars (their profit on the item). Poor poor business practice. Now hearing horror stories from many people of ill treatment, and out and out unwelcome/rude attitude. Such a shame - this shop could be wonderful.

Dena M

12/29/2009

Provided by Citysearch - 
Overall
I will NEVER go back!

I was treated very rudley because I forgot enough hangers for my clothes. The ower slammed the window in my face! Seriously! I decided to go somewhere and give my clothes to a place that treated me with respect. Really lady, you own a consignment shop, big deal. You seem really miserable.

selkin

10/16/2009

Provided by Citysearch - 
Overall
Always a great experience!

I have shopped at Margaret's since the day she opened. The shop has expanded so much since then, and I have nothing to say but great things about the employees as well as the store itself! Support local business.

Merzidozt

10/08/2009

Provided by Citysearch - 
Overall
Can always count on Margaret's

They obviously have some very steady and tasteful consignors. There is a regular flow of high end things. I find most of these comments below quite silly. Margaret's not only has proven their potential, they have passed up the competition. Probably explains the sour grapes on this board - competitors slinking in to sound off. Not bad service -- some bad customers maybe. Sorry about your luck poor competitors, petty people -- try on some excellence yourself. You may have a better result in your life as well.

Want2BNLakeTahoe

10/08/2009

Provided by Citysearch - 
Overall
Has potential to be perfectly lovely

Located in a lovely old historic building. Choice of clothing colors, sizes, & styles is more than adequate. I visit consignments shops in every city I I visit, and this is one of the nicer shops I have visited. That is why it made me sad that my shopping experience wasn't more enjoyable. The ladies who worked in this store did not speak with any customer as they entered the door. In fact, they acted as if they could care less if we were there or not. I bought five shirts/sweaters and paid around $80 total with tax, so most of the prices were fair.

msgingee53

09/25/2008

Overall
Classy

I love this store. There is so much to browse...clothes, shoes, purses, jewelry, art work. It's the best consignment shop in town! And, believe me, I am a consignment shopper. I have also consigned items here and they sell quickly and for a very reasonable rate. The operation is top notch.



G. Smith

8999

07/17/2008

Provided by Citysearch - 
Overall
very disappointed

I have always shopped at Margaret's anytime I was in Louisville. I was there two weeks ago and as usual paid in cash because I had always received a 10% discount. I reviewed my receipt and did not get a discount. I went back into the store and asked the clerk about my bill. She said they only gave that discount one or two times a month now. I certainly wish I had been informed of the policy change before I paid my bill. Stores who change policy and do not inform the customers are doing us a great injustice.

pattyanne

06/13/2007

Provided by Citysearch - 
Overall
Fun Girls Day Out

While Margaret's may not be the best place for mothers accompanied by young children, the bargains
are definitely worth having a little time to shop unencumbered by children. I know, I have 5 children of my
own. The selections are vast and fast-moving. I love that she separates each section by color: it makes
it easier for my busy brain to focus and look for something in a particular color, or to totally avoid a section
if I know that color is not appealing to my desires for that day. Many of my daughters' formal dresses have
come from Margaret's. Margaret's is trendy, classy, and inexpensive all at the same time. Anytime we
have out of town guests, it is one of the most requested adventures.

tiffchilds

05/09/2005

Provided by Citysearch - 
Overall
No place for mothers!

In a store that doesn't allow for strollers or children who walk, mothers cannot shop. The owner isn't concerned about hearing complaints either. She is much too busy for her customers and her time is apparently more important than mine. I have never been treated with so much disrespect by the owner or manager of any retail business.

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