Margaret's Consignment & Collectibles
2700 Frankfort Ave, Louisville, KY 40206
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09/26/2011Provided by Citysearch -
I have been shopping at Margaret's for years, and it is my favorite place to find a GREAT bargain! I've purchases dresses to wear to weddings and Derby events, shoes, hats, jewelry, and my most recent purchase was a full 36-piece set of gently used black and white dishes for $45! The prices get cut in half after the items have been in the shop for more than one month, so there are always incredible deals, and the inventory changes frequently so there is always something new to see. Not to mention, I've taken items there to consign and its like Christmas when I go in to check my account and see how much $$ I've made! Margaret's is THE PLACE to find upscale clothing and accessories for crazy cheap prices - they even have a designers room that carries only designer name items. You also get a 10% discount if you pay with cash! I plan to be a loyal customer for life!
09/24/2011Provided by Citysearch -
I really can't say enough good things about Margaret's! THe staff is always so helpful and knowledgeable. The merchandise is beautifully displayed and sorted appropriately. I also love the variety of items they carry. I can get a gift for a friend, a dress to go out on the town in, accessories to complete the look, and something for my 6-year-old son, all at the same time. Of course, all cost WAY LESS than items at any other store. I wish there were more retailers like Margaret's around town - we should be honored to have this special gem in Louisville!
05/02/2011Provided by Citysearch -
I can only echo what the other reviewers have written. I'm not sure if the advanced age of the women working there attributes to the rudeness, but their attitude is awful.
I could maybe endure this rudeness f the quality of the merchandise was top notch, but unfortunately this isn't a New York consignment store filled from top to bottom with high end brands.
It is a store in Louisville KY with the majority of their stock being from local deptartment store like Macy's and Dillards.
01/26/2011Provided by Citysearch -
I went to Margaret's for the first and last time today. I had several items that I wanted to consign, plus I wanted to look around and shop. Everyone that worked there was extremely rude and snobby. I wish I had read these reviews. I also wish I had researched the proper procedure for consignment. The woman at the front counter quickly cut me off and corrected me for saying I had items for them to look at to buy. She directed me to the ""back window"". I walked to the back of the store to find another rude woman, who ignored me until she was ready to speak. When I told her I had items that I wanted to ""consign"", she also cut me off in mid-sentence and told me that I needed to go outside to the back window and that none of my items would be accepted because they were not on hangers. If you like being talked to as if you are stupid, and you like snobby customer service from a second-hand clothing store, then this is the place for you. I, however, will not step foot in this store, nor advise anyone else to do so.
11/19/2010Provided by Citysearch -
Been taking things in there for 15 years...they have a nice selection...and a few of the staff members are nice..but Man..I have run across some bitches there...Just today..I went to check my account..and was snapped at by the lady at the window...Rude...miserable....service...
Most of them are just ..mean snooty bitches...and I took a few things in last week..to consign..and it is all and good, if you don't mind being insulted..along w/ your items..by the snooties.....and they are too full..and your stuff is just not good enough...meanwhile they seem to take in a bunch of fake..crappy bags..and stuff I would not wear to a Dogfight....
09/21/2010Provided by Citysearch -
this has to be the biggest shopping dissapointment in louisville. the staff are rude, snotty and do not care at all to help you. it could be a great store, but it fails miserably. every time i've been in there to give them another chance, they blow it. i have decided to never go back!
04/28/2010Provided by Citysearch -
I went in to buy a pair of shoes for myself, and some clothes for my 5 year old little girl. While in the store, my daughter announced that she had to use the restroom. When I asked if there was one available, the clerk said, ""No, not for public use."" And I asked, ""Even for a five year old, little girl, who is now crying?"" The answer was still, ""No."" I am so unbelievably angry that some exceptions can't be made! Unfortunately, I have often felt that the staff was incredibly snobby, but how heartless, to not allow a little girl into their restroom? I have been a loyal customer-not anymore. There is a power in networking. This information will go on my Facebook, as well. RUDE, INCONSIDERATE! I hope that that woman is never in a position where she is refused a toilet, to the point of tears.
03/05/2010Provided by Citysearch -
After enjoying many loyal years as a shopper for my family at Margarets, with no problem at all with quality, price or attitude of staff, imagine my suprise when my polite request for exchange of a mis-labeled item was met with sarcasm, rudeness and anger.... Item purchased was a pair of pants labeled 36/30. In fact
when my hubby who wears this size put them on we had a great laugh as the length of the pants was only
24 inches (!) I assured him no flood was in site - that
it was a simple mistake by Margarets. I returned the next day to ask politely if it was a situation of us both being misled by the consigner - if I, having received merchandise wrongfully labeled, could exchange it for a similar item (of the proper length). The first clerk was very nice - but the manager or senior clerk she brought to discuss this was immediately rude and very sarcastic. I sought to ask her to understand that it was not my (the purchasers) fault that the item was mislabeled and that I would accept an exchange for a proper one - or as she kept pushing me to consign the trousers - to consign it if they would give me my purchase price in doing so.... My voice remained calm, hers did not - to put it politely. I informed her it was a life lesson for me then and a loss of a loyal customer for them.... all over 9 dollars (their profit on the item). Poor poor business practice. Now hearing horror stories from many people of ill treatment, and out and out unwelcome/rude attitude. Such a shame - this shop could be wonderful.