In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

This business has CLOSED(report as open?)

Jamestown At St. Matthews is dedicated to providing the very best apartments in Louisville

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Mon - Fri 8:30 am - 5:30 pm, Sat 10:00 am - 4:00 pm
Extra Phones

Phone: (502) 509-5194

Neighborhood
East Louisville
AKA

Jamestown At St. Matthews

Jamestown of St Matthews

Categories
Apartments, Condominiums, Apartment Finder & Rental Service

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Laney L.

11/17/2013

Overall

I have lived here since March of 2013.  I can't wait to move out.

First, the model is much nicer than the unit I am renting.  They told me it would be just like the model. 

Second, it is pricey... over $1000 for a two bedroom.  Definitely paying for location. They also wouldn't negotiate on price.  

Third, their maintenance practices are less that desirable. I have had to call on several occasions for the same issue and they do not return phone calls.  They have sent people to fix/clean up issues without calling and notifying us ahead of time.  They are extremely inconsiderate and most of the jobs are 'fixed' half way.  I have had them come out and 'fix' at least two issues more than once.

Fourth, they are horrible at sending us the gas bill in a timely manner.  For two months I didn't get it by the time rent was due, and last month I got it the day of.  

Fifth, they are deceiving.  One of the selling points was that we only had to put the garbage right outside the unit.  As soon as I moved in, they told me they were changing that system. I now had to walk our garbage to a dumpster.  I also don't think the club house will ever be finished. 

There are some positives... the stainless steal appliances are nice (dishwasher wasn't installed correctly).  Washer and dryer hook ups are okay, although it was difficult to find ones that fit the awkward space. Private patios are nice if you are on the ground floor.  Overall, not worth the money.