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J-Town Auto Center

Map & Directions
(1 Review)

9905 Taylorsville Rd, Louisville, KY 40299

(502) 266-5178

Today: 7:30 am - 5:30 pm
Tomorrow: 7:30 am - 5:30 pm
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Regular Hours

Sat - SunClosed

Payment method
amex, visa, discover, all major credit cards, master card
East Louisville
Auto Repair & Service, Automobile Electric Service, Brake Repair, Tire Recap, Retread & Repair, Mufflers & Exhaust Systems, Tire Dealers
Other Information

Parking: Lot


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Lacking Customer Service

I took my vehicle into this shop on July 1st for a overheating problem and asked to have it back by the weekend. They ended up having to replace the intake gasket and thermostat and charged me for 6 hours of labor. I was fine with that until i received a last minute call saying that the gasket didn't take the first time and they had to keep it over the weekend to put a new one on all over again. i was quoted $550 including taxes and when i went to pick it up they tried to charge me $30 more than quoted. Now 3 weeks later it's overheating again and i cannot even drive it half a block! It is now stuck in shepherdsville and I'm expected to pay the towing fees because the problem obviously wasn't fixed!

This is the worst experience I've had with an automotive shop!