9451 Westport Rd Ste 101, Louisville, KY 40241
Cuisines: Family Style, Mexican, Latin American
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
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09/16/2009Provided by Citysearch -
The spinach quesadilla is amazing at El Nopal. It has fresh spinach and mushrooms (not canned) and the dinner version comes with guacamole. It is delicious, inexpensive and goes well with the tasty chips and margaritas offered here. The service is super fast and the restaurant is well decorated, although the building is the back of a strip mall which is kind of nasty.
06/25/2009Provided by Citysearch -
We decided to try this place out after seeing the reviews. We were getting tired of the place by our house that we've been going to for years. I was not impressed with El Nopal. First off, 2 of our 4 orders were completely wrong. The waitress even realized this when she looked at what she wrote down. So I don't know if it was her fault or the cook's. Second, they had live music going on that was very loud, making it difficult to talk to others at the table. Third, the booths were too small for 4 people. I had fajitas and took up almost the entire side of the table, leaving no room for my dad's food. Fourth, the website advertises Thursday dinner fajitas for $9.50. They charged us $13.25. When we asked her about this, the cashier said that it was no longer valid. Well they need to take it off their website then.
Followup: I contacted the manager about these issues and here was his response: ""Hi Andrew, I will like to apologize for your bad experience, the order taking errors will be fixed ASAP. As for the fajita special it is $9.50 for all locations all day on Thursday.""
So he acknowledges that we should not have been charged full price for the fajitas but does not offer to make up for it. Not sure how the order taking errors will be fixed.