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BBB Rating
A+
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Hours
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Neighborhoods
St. Dennis, West Louisville
Category
Car Wash

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2chasing1

08/16/2010

Overall
3.00 PAY NOW OR PAY LATER CAR WASH

I WENT TO THE CAR WASH IN LOUISVILLE OWNED BY MR DALE MCCONKEY. MY 93 CHEVY PICKUP WAS SPOTTED UP FROM MY FENDER AND MY DOORS ON BOTH SIDESAND MY RIMS ARE ALSO SPOTTED . I ATTEMPED TO TRY TO SOLVE THIS PROBLEM. BUT MR MCCONKEY TOLD ME TO FILE THIS WITH THE COURT OR HIS INSURANCE. I SHOWED THIS PATTERN ON MY TRUCK ON BOTH SIDES . SOMETHING SPRAYED ON MY TRUCK . THE SPRAYERS WERE VERY DIRTY. THIS IS VERY BAD BUSINESS. I USED THIS CAR WASH EVERY WEEK PRIOR TO THIS AS I EXPLAINED TO MR MCCONKEY. I HAD MY TRUCK PAINTED LAST YEAR AS WELL AS MY WHEELS THE SAME COLOR. HE HAD NOTHING TO SAY. BAD BUSINESS I WOULD NOT EVER USE THIS WASH AGAIN TO SAVE MONEY IF IT WILL COST IN THE END.

claimed iconBusiness Response07/26/2012

I did indeed meet with this customer who complained about the car wash leaving spots on his truck. Upon examining the equipment with him and washing my own vehicle we could find nothing wrong with the car wash. I had received no complaints prior to this customer's visit nor after. There may have been something on his vehicle prior to his visit that he was unaware of and may have"stained" his vehicle.I felt I did everything I could to help him but he was not satisfied.

This listing has been claimed by a business representative.
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