AT&T Authorized Retailer
13210 Shelbyville Rd, Louisville, KY 40223
All my photo albums are lost due to the incompetent help received at this store.
I will be the first to admit I am not tech savvy which is why when my phone gave me a message that the internal storage was getting full I took it to the Middletown ATT store to get help moving my pictures to the SD card and Cloud. The person helping me, John, was unfamiliar with my LG phone. After searching around and trying various things the manager came over and between the two of them supposedly moved my photos and freed up storage.
I returned to the store two days later when I was unable to access my photo albums. The same person, John, and a new manager were unable to find the photos. They connected me with the pro-tech service and I was informed they had not correctly transferred the photos and there was no way to ever retrieve them.
I will not return to the store for service.
01/23/2012Provided by Citysearch -
This company is a joke, no returns allowed, they scam your account and make you take features that you dont want. They added features to my bill i didnt want and they cost me 80.00 over the next two months. Do not do business with Cellular Advantage in the Louisville area.