On Friday January 19th,2018 we had a meeting as scheduled with Cliff himself of Cliff and Sons auto.Things quickly took a nasty turn ,as Cliff began using profanities and told me to "Get the hell out of my Damn building Now ,I'm not gonna listen to this shit"!Telling me and my girlfriend that he would not help us,we both left their dealership asking each other Did that just happen? Letdown and still unsure if Cliff and Sons auto had truely just sold us a 2007 Mercury Moutaineer for a whopping $8,000.00 with bent rim (they still haven't replaced) and then a month later the thremostat and transmission both failing!This broken expensive lawn ornament as it were, sits in my front yard where we had to push it because it does not run.I'm in disbelief we have been treated this way and wonder if/when Cliff and Sons auto sales will be sending a wrecker to pick up this broken truck they've sold us and make right their wrong.We are already out $8,000.00 and only made a couple payments thus far plus having paid nearly $200 for the thremostat and oil change,we can not afford the additional $4,000.00 Cliff n sons garage said it would cost for a transmission.This is unbelievable!Amy's job depends on her having reliable transportation,and this is what we thought we were purchasing from Cliff and Sons 'once friendly helpful staff.😞
204 Old Harrods Creek RdLouisville, KY 40223
From Business: Windshield Repair, Auto Glass, Furniture Tops, Mirrors, Convertible Tops, Auto Upholstery, Power Windo Repair, Headliners, Leather Seat Covers, Specialty Glass It…
From Business: Lambert Glass Company, Inc., a family-owned and operated full-service glass center in Louisville, Kentucky, was founded in 1963 by David L. Lambert, Sr., and S. J…
7301 Grade LnLouisville, KY 40219
From Business: Grade A & Amen Auto Parts, is a company specializing in New and Used Auto Parts, as well as automotive and metal recycling. The Auto Parts division is engaged in …
24. Stein Glass Co
311 E Main StNew Albany, IN 47150
From Business: Storefronts & Glazing,Screen repair & new screens made.Plate glass,table tops,flat laminated safety glass and insulated units. Currently we do not do auto glass r…
very helpful and willing to work with us
Everything was great!
Question answered from sales
The General Manager Eddie is one of the worst I've ever worked with. They sold me a vehicle & within 10 months my engine was blown. They did NOTHING ABSOLUTELY NOTHING to help make this wrong right. The GM avoided my phone calls & NO ONE there would assist me with getting another vehicle. Where are the OWNERS??? DO THEY CARE HOW THEIR BUSINESS REPUTATION IS BEING DISCREDITED?? I should have read the reviews before I purchased.
I purchased a car from them in 2005, three days after I bought the car the alternator went out, they fixed it and then after them having my car for a week before I could pick it up two days after getting it back the starter went out they said they would fix it and add the cost to my payments I told them no because I hadn't had the car a month before it started breaking down, so I told them to keep it. I received a letter like a week later saying the car would be sold in auction in two weeks and I would be responsible for the balance if it didn't sell for the full price, they sold it for more and now 13 1/2 yrs later I get notified that they have a real estate lien on me and that I owe them almost $15,000 dollars, so I try to talk to their collection people to find out how do I owe anything when this is the first time in 13yrs I have heard anything about the car, they was rude and nasty and hung up on me, but the funny thing is how can they put a real estate lien on me when I have never owned any real estate??, but because of the lien I can't buy a house until they drop the stupid lien on something I have never owned. I am disabled so they will die waiting for that kind of money from me
Everything was great and easy.
They treat me very well at the service area. Always friendly and helpful !
Donna in service is wonderful, got me right in for service .
Great experience and everyone was knowledgeable of the product and issues .