The pharmacy is the worst! Medications are never filled on time with automatic refill. I have to go to the store to remind them its time for a refill. They never call like they are suppose to do. Not all, but, a lot of the pharmacy workers are very rude. They are extremely slow and never have enough help. I don't recommend this place to anyone.
everything is good except the customer service desk there is almost always only one person at the desk and they are busy filling out western union money grams. it takes the forever and the line backs up i think they need to have one person for western union and one for the other customers I have completely stopped use it
Can not give this location 5 stars. The pharmacy has the rudest staff ever! Too many store employees that could care less. There have been a few very nice helpful people and that is why they have 3 stars not 1. This store is always dirty and something is always spilled on the floor. I have slipped 5x just at this store and no I'm not a 90 year old women either.
I just go there to see Dr. Hayden at the little clinic. She is a helpful and can make you feel much better.
Pharmacy does not care about it's customers. I have been without medication for two days they told me I could go to New Cut Kroger and get a partial prescription. Why didn't they go get my meds for me? Big mess at that pharmacy.
Out of the many times I've visited this store I've never had a problem. Just great all around. Speedy customer service you can get in and out.
This store is huge! Unlike the other stores in the area it stays clean and your never rubbing up against other people trying to squeeze threw the store. I appreciate having this Kroger in my neighborhood.
I have recently transferred my prescriptions to Kroger outerloop. BIG MISTAKE. WORST PHARMACY EVER just for FYI so you don't make the same mistake like I did. never ever will do business with them again.
Absolutely horrible bakery personnel. Twice attempted to order special cake, speaking to someone who was easily confused. Ordered 5 days in advance, not a complicated order. Both times went to pick up order and it was never made. Store is unorganized, not the cleanest. Too bad Kroger does not have real competition, it is a sad, sad store.
Worst pharmacy ever.... The most incompetent pharmacy In louisville. Things had gotten so bad I transferred all my prescriptions to a different and much better pharmacy.