NEVER ORDER FROM THESE PEOPLE. THEY CHARGE YOU FOR BILLS YOU'VE ALREADY PAID, THEN SAY THEY WILL RESEARCH IT AND NEVER CALL YOU BACK. ON TOP OF THAT YOU CAN NEVER GET ANYONE ON THE PHONE. THEN THEY DOUBLE YOUR BILL WITHOUT SHOWING WHAT THEY'RE CHARGING YOU FOR, WHILE SHOWING YOUR ARE SERIOUSLY DELINQUENT BUT YOU'VE ALREADY PAID. I'VE BEEN DEALING WITH THIS FOR 3MONTHS!!!!
Be ware of American Sleep Products. over the past year I was fraudulently billed over 5 times for a bi pap machine that I had purchased out right, noting owed to them. but they continually tried to bill me as if it was a rental. after 7 months I finally got it stopped. but now they are at it again. billing me for supplies that I never ordered.I DON'T ORDER FROM THEM, I buy supplies on line, it's about a third of the cost. You can get everything you need from online dealers. BE WARE!!!!
First let me say that this company will overcharge you and your insurance company BIG TIME! They are disorganized. My experience - a Bipap machine that could have been bought online ( SAME EXACT MACHINE Model #, manufacturer everything)- they charged my insurance company $7104.00 for, online from several reputable companies that would pre-set the machine for was selling for $856 to $900 (with Free shipping). My copay of 20% would have been $180 from the online stores vs the $360 copay that American Sleep Products charged me, then cannot seem to find where that payment was entered into their system. Good thing I kept the receipt. Also FYI- the replacements are cheaper on line too!
Terrible business they set up an appointment and never showed up or called I called them left message never returned my call you can't even talk to a human being when you call them have to talk to a computer