A visit to Firehouse Subs will definitely brighten anyone's day the moment you walk in the door. It's almost like walking into "Cheers", where everyone knows your name. The feisty staff greets you with a hearty "Welcome to Firehouse!" and they mean it! Their food is definitely not your run-of-the-mill sub menu. My personal favorite is the Hook and Ladder as well - you will not see a sub like this one at Jimmy Johns or Subway. Their fresh, warm rolls almost seem like they are made in-house --- whatever brand of Virginia Honey Ham they use has a flavor like none I've ever tasted - once you taste Firehouse subs you will never go back to Jimmy Johns - guaranteed! The Hook and Ladder will definitely get you hooked! Firehouse's Steak and Cheese sub is to die for, and should aptly be renamed "The Philly Cheese Steak" - there's none closer to the prime cheese steaks one gets at the Italian Market in Philly - complete with peppers and onions. A definite PASS! The restaurant is ALWAYS impeccably clean, and the firehouse affect complete with firemen's coats and hats hanging on the wall makes one wonder where the Dalmation is! Lastly, pay special attention to their dill pickles. I do not know where they get these from, but these are the BEST most flavorful dill pickles you will ever eat. The staff is delightful and they enjoy what they do, and have every reason to be proud of Firehouse Subs and the concept behind them! And don't forget to get your "frequent flyer" card - after buying 9 you get one free - complete with chips and drink! Rating: 5 STARS Flavor Rating: A++++++++++++++++++++++++++++++++++++++++++++++++
I recently went to Big Burger in Oxmoor Mall, and as I am usually skeptical about trying new restaurants, my friends who work in the mall quickly shot down my fears, promising a great experience. When ordering I was surprised at the generosity of the employees, and the amount of different choices they offered. I ordered a cheeseburger & was shocked when they started to grill it right in front of me. With most places only offering frozen beef, they are one of few that have made to order food, and it is what i think sets Big Burger apart from other choices in the food court. They also offer about 20 different beverage choices, more than anywhere I've seen, definitely something for everyone. i highly recommend getting a burger, ANY KIND of burger, and I can promise you will go back.
I had high hopes for this place, but it wasn't what I expected. I thought it would be a semi-fast food place (like Qdoba, but with stir fry). The approach and quality was along those lines, but before standing in line to pick your ingredients, you had a server come to your table to ask what size bowl you wanted, and bring you a drink. *so you end up having to tip for that fast food) My food was good. My husbands food was terrible. The tables are squished in there like sardines in a can. Seating arrangement was very akward and unfomfortable. In the end, the was good if you chose the right things, but we had two small bowls of stir fry and two sodas, and a grand total of $27 plus tip. All in all, I left feeling guilty for spending that much money on what we got :(
man the service in this place is poor and the fact that i had to wait for 35minutes to get three taco supreme and this was in the evening with three cars in front i thought that the staff had been low with employees so i came back about three days later for lunch wet sighns was down and the floor was dry i waited about 20minutes for nacho supreme my point is that someone is very unconcerned about customers like the customer owe them thier business. and to note that the taco was crunchy on top and bottom was mushy as if they allready had taco sitting around but made me wait like it was comming out freash i said wow not a good place for me to eat
I used to eat at this buffet once a week when I worked in the Highlands, It's that good.. My Wife can't usualy stand Chineese Food but the Asian 1 Buffet is the only exception.. Now I have to drive from the South End of town close to 20 miles to vistit them & probobly drive bye 10 other asian resturaunts along the way.. I would rate thier food as the #1 Asian Resturant in Louisville.. Peanut Chicken, Sushi, Crab Rangoon, Salmon, Chicken on a Stick, Sweet & Sour Chicken you name it & they have it, Probobly 100 different items on the Buffet..
I've been coming to this location since they opened years ago. Best Subway in the city...I once asked to buy a promo shirt they no longer had available and the owner took my number and called me a week later to say he had tried to locate one for the last week to no avail. I was very impressed that he tried AND that I received a call from him to let me know. How many fast food places would have done that? Also..they have always given me two slices of cheese on my kids meal sandwich when the others just give me one. Fast, fresh, and very friendly!
While reading previous comments' I felt a couple were very biased and unfair. We have always received good service at this Sonic. The staff are curtious and efficient. The only time we waited for our food was due to rush dinner hour on a Friday night. We feel the negative complaints may be from out of towners. This Sonic is very neighborhood friendly. Our compliments to the staff and company for continued good eating in our neighborhood. People visiting Churchhill Downs appreciate and frequent here as well.
I was in white castle about 11:30am, this morning & they were jammed. I had a large order & the manger, I think her tag said Tina, helped me greatly. She was working just as hard as every other employee. A lot of places i go to managers don't work like every1 else, but this woman was a really hard worker. i just thought someone should let you know what an excellent employee you have in this woman, Tina manager. Thank You Raven-Becky
I go to this Mcd's every morning for coffee. I don't think they're the worst but they do need help. I'm a regular so I see what goes on there everyday. Mornings at least. The front counter ladies are nice. One of them are my favorite. It brightens up my day to see her because she's so cheerful and she remembers how I like my coffee. She keeps her attention on the customers and does everything she can to make their visit a great visit.
I am a sonic carhop and I honestly do apologize for anything that has ever gone wrong with your order. However, I think people tend to forget that A) your food will take awhile when you pull into the lot and see that it's full. We cook our food fresh and have to hand blend every single shake. B) you are supposed to tip your carhop. We don't make minimum wage and you assume we do and ask a lot of us sometimes.