Me and my husband took comforter and a basket of sheets to this establishment because we had used this facility many years ago. Wow! What a shock. The owners wife was running the store that afternoon and she got on my nerves so bad I wanted to take everything out and leave. She kept taking our money saying machines would not accept coins and would set a timer. I think she ripped us off. She was bossy and kept micro managing people. She was not pleasant at all. I will never ever go back there again. I would wash my laundry with a garden hose first.
Old creepy guys hang out in the laundry and I never see them doing laundry. These guys act sketchy and they makes me feel uneasy. They spend a lot of time there and I don't go to the laundry unless my boyfriend goes with me. Otherwise the laundry is convenient for me and I can do all my laundry in a couple hours.
I have been going to this cleaner for 7 years. I have had countless alterations on clothes as well as dry cleaning done at Kim's. The alterations are second to none. I would highly recommend Kim's.
The new owner is fantastic, nothing like the previous one. He went out of his way to make sure he met every single want and need of my fiancé's and I. If you care about your clothes this is the place to take it to, they take care of everything as if it were their own. I have been looking for so long and finally found a dry cleaner I can trust with my expensive clothes and my fiancé's shirts.
Wish I could give 0 star. This place is Trash Trash ultimate Trash. I was so excited when I found this place and their prices were incredible! I only looked at a few reviews online, and I was misled. I went back to pick up my first batch of clothes. They ruined my peacoat! But I still had one item in the shop, my $1400 wedding dress. I went back to pick that up. It had dirt all over it still and looked like it hadn't even been cleaned! The girl offered to send it back for free and at first I said yes. Then I changed my mind and decided I wanted to take it somewhere else and have my money back. The girl called the owner and the owner said no refunds. Period. So I got the number to call the owner myself. I called for 2 hours and there was never an answer. So as of now I'm out $100 and still don't have my dress!! Avoid this place at all costs. Every location. Just don't go there.
Promised next day service. The next day they said, "we would never promise next day".Last time I take my laundry to highland.
This place burnt the liner on my drapes and will not replace them the owner will not call to try and fix the problem ,he had someone else call and all they can say is I need to take them back where I bought them cause they did what the label said (dry clean only) but yet when I took them back the employee said it looked like they got the machine to hot and burnt them and I called Bed Bath and Beyond and the manager that I talked to said she has been at the store for 17 years and she has never seen any drapes come back with a recall. The guy that I talk to was no help instead of them replacing them they ate trying to blame it on someone else and they did offer to take my liner off so if they did nothing wrong why would they even do that. Please no one go here cause the manager sure don't care about his customers.
Not open 24 hours AND it's not a laundry mat. It's a dry cleaner! !!
Worst place ever! The "owner" was rude. They won't letting you alone to do your laundry and they try to rush you out the door. They didn't have change for the machines and when my boyfriend left to get change, I was harassed by the "owner" of the place. I would not recommend going there at all.
Very bad. Dropped a dress off then when I picked it up it was ruined. The lady called the owner and said nothing could be sneaky until the following Monday. Then she refused to give us her name. Very poor service.