I have been calling them for a week and a half and every time I get the same answer... They are not there, or they are busy, would u like to leave a message... I get this smart-alic receptionist who hangs up on you quick. I hate that I chose these janky lawyers... I had to call the other insurance company to get a rental, I had a hunch one day after it took a week to get it, to just call enterprise to see how it works and I had already had a reservation, but no one told me. Long story shortened, They absolutely suck.