What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
11514 Shelbyville RdLouisville, KY 40243
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
8102 National TpkeLouisville, KY 40214
From Business: Bob's Auto & Truck Service provides full service auto and truck repair and preventive maintenance. We also service and install Jasper engines and transmissions. W…
2612 W Chestnut StLouisville, KY 40211
From Business: Welcome to A.L. Hansen Paint & Metal Shop, Inc. We are a family owned and operated auto body and repair company based out of Louisville, Ky. Established in 1908, …
1461 Campbellsville RdHodgenville, KY 42748
From Business: Auto City by Wright's 210 in Hodgenville, Kentucky, is the largest and oldest collision and auto repair shop in the area, offering all the automotive services you…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
This is my first experience and it was positive. The process was not overwhelming and difficult. I was treated kindly and respectfully.
We rented 4/5 15+ passenger vans for a football tournament the weekend of 11/17- 19. Charged twice without explanation, but met with blame, denial and interrogation from office mgmt Chris when trying to rectify the situation. More attitude than customer when trying to obtain and explanation on why extra charges were on hold during weekend. No compensation offered or implied. A threat to be hung up on while trying to discuss situation. Has to counter with calling an officer to make report of theft because of the neglect to investigate situation before being called "a liar". Van was returned in prestin condition, on full tank and fully vacuumed before return. The MOST unprofessional rental purchase from a football team who gives over $3000 wortj of business at a time. He made it the most stressful nd uncomfortable transaction ever, another company will be used next year and beyond.
This was a lowsy experience. I bought on Aug 23 a 2002 Toyota Sequoia from Todd Bozak who is associated with the business. He advertized on Craigs List that the vehicle has 87K. i asked for the VIN# three times and twice he gave me a wrong one and the third time, he ignored. I went to look at the vehicle and loved it. I drove 2.5 hours from my home to inspect it. The odometer said 87K and he didn't disclose the mileage. I received the title over 3 weeks later on Sept 14 and the mileage read 352K on it. I have an affidavit statement from a mechanic who accompanied me and he confirms that he didn't disclose anything about the odometer. And another friend of mine drove 2.5 hours from Corbin to see it also and he told him the same thing that the miles were 87K like the post on Craigs List said. I paid $4652 on it in total including a minor body repair done on it. They also forged my name twice on a document Transfer of Title by Owner that clarified that the miles were not actual and that the odometer had been changed out in order to cover themselves of the alleged disclosure. On 8/30, a "notary public" also created an Affidavit of Correction that stated that they disclosed the information about the mileage being over 300K on a day that I wasn't in Louisville a week after I had purchased the vehicle. Todd Bozak promised to returned the money through a series of texts that last over a week. Four weeks later, I have never heard from him again. I was going to hand the title over to him once he settled up. I am stuck with this vehicle for now and needing to sell my other Ford Expedition, but with this pending situation, we are not sure whether we should sell the Ford that has 213K on it and still drives great. Four times he offered in text to make things right, but that's not happening. I am contact with Craigs List, Frankfort DMV Fraud Unit, the Better Business Bureau and the Louisville Police Dept. Fraud Unit. DO NOT USE THEM.
I would NEVER recommend this place to anyone. Do not spend your time or money here. They will sell you car that seems to be in good shape then a day later the car will have all kinda of problems. The car we bought the motor went out a week later. The business alone is very unprofessional. I would recommend not stopping at this place looking for a reliable car.
I've been to Heustis 3-4 times for oil changes and recently had new brakes put on the front. I originally took my car to Toyota for a recall issue and they did a "diagnostic" test while I was there. I was told I needed new brakes and they could take care of that while I was there for right under $800. I turned them down and went to Heustis for an oil change and asked them to check my brakes. I was told I would need new front brakes in about 3,000 miles and new brakes in the back in about 6,000 miles. My brakes did fine and when Heustis put my new brakes on, it cost less than Toyota was going to charge (of course). I have a good feeling about these folks and feel like they are honest and upfront. I would highly recommend this auto mechanic shop.
Went there for after market duals. Friendly staff. Efficient personnel. Work done to perfection in a short amount of time.
Very bad for business not professional at all do not return phone call and over price parts & labor DO NOT TAKE YOU CAR THERE YPU WILL REGRET IT I PROMISE!!!!
I would like to give a shout out to Derrick Spratt!!! Although he is not a salesman at Hays, he took the salesman approach & really helped me out!!! Derrick put me in the car that I have always wanted!!! When everyone else said No, he said yes & went more then above & beyond to get me what I wanted!!! I could never be more appreciative!!! Thanks Derrick & thanks Hays Automotive for everything!!! And yes it was a lonnnngggg 3 days but we did it!!! Thanks to you all!!!!!
there is mechanic and owner his name shaik he is excellent in electrical job and he know what he doing he worked on all cars
THIS PLACE IS TERRIBLE!!! WENT THERE IN MARCH, GOT A CAR THAT I WAS TOLD WAS VERY DEPENDABLE. WELL THE NEXT MORNING IT WOULDNT. THE SALES PERSON DON DID COME AND PUT A NEW ONE IN. I KEPT TELLING HIM THERE WAS SOMETHING WRONG WITH THIS CAR. HE WOULDN'T TAKE IT BACK. THEN HE SAID TAKE IT TO THEIR SHOP TO BE LOOKED AT, WELL I ASKED FOR A CAR IN RETURN. I JUST GOT THIS CAR AND HAVE ONLY ONE VECHILE!! SO HE SAID HE WOULD CONTACT ME WHEN HE COULD DO THAT. WELL IN THE MEAN TIME THE CAR BROKE DOWN, AXILE BROKE ALOMST CAUSING A WRECK. THEY ONLY FIXED THAT, THE BRAKES WERE BAD, TIRES, MAKING ALL SOUNDS OF SOUNDS. I WAS TOLD THEY WOULDN'T DO ANYMORE AND WOULDN'T TAKE THE LEMON BACK!! MIGHT I ADD THIS CAR HAS BROKEN DOWN THREE TIMES AFTER THAT, AND I WENT TO GET BRAKES THAT COST ALMOST 700. THE BRAKE LINES WERE BROKEN, AND ALL NEEDED TO BE REPAIRED!!! DON NOT GO THERE EVER!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.