On 12-7-17. Had a minor electrical problem. Technician came out, 45 min. total time, from the time he arrived until he left. Replaced a $2.00 part. Charge was $294.00 !! Yes, you read that correctly. That is with a %15 discount, if my math is correct, that comes to a $350.00 hourly rate?!? As of 9:15am 0n 12-08-17 have made 3 attempts to talk to customer service with no call backs. Have invoice to back this up. Never again, live & learn
Was knowledge and professional did a great job was quick and very courteous I would recommend using no other company but Tom Drexler plumbing and will request Melvin D for any Future calls give him 5 stars and the company 5 stars
Called to have drain clean had to wait two days because we used liquid drano said it would hurt their equipment. waited the two day got home message on voice mail had to re schedule because they had other emergency appts they never talked to live person. This was an emergency to me to have drain clean. Poor customer service will never call them again.
Just purchased an $800+ washer from Chenoweth last week only to have it break on the third wash. Called Chenoweth right away since we were obviously sold a lemon only to be blown off by the manager without even an apology. Told us we had to contact the manufacture. Understandable if it was 6 months down the line, but it was on the first day of use. Inexcusable. I purposely bought from Chenoweth because I believe in supporting local business, but now I wish I would have went to Best Buy. Their post sales customer service is far superior. So disappointed.
I had to have a new 200 amp electric panel installed. Drexler charged me $2995.05 for the job. After, I checked 4 other electricians for bids, they ranged from $1700.00 to $2000.00. I think I was robbed.
Everything went great I couldn't have asked for better service tiffany was very respectful and knowledgeable
Wonderful Service. Jeremy U was the best tech. I will most definitely use them again. I will also be recommending Tom Dreamer to any an everyone.
PJ H. was absolutely wonderful to work with. Very interesting. Awesome stories and great service. I would recommend. ***** - Andrew M
Tony and Adam was very personable and friendly. The really informed us of all the options that were available to us. They felt like old friends! This service plan makes my qi feel good.
Eric H. did a fantastic job replacing our water heater and was very friendly. Very happy with our service!