Nice Bank with personal service and small town feel. Conveniently located in East Louisville area and in St Matthews.
Personal and helpful when assisting customer. Banker was informed, and address all my needs as I had many questions.
The drive through at the Bardstown Road USBank is very slow. The tellers are quick enough but the machine is not.
This is just one of many major issues with them, but they hit us with early termination fees of nearly $1,000 for refinancing our home equity loan with another ban after having the loan with Republic Bank for nearly 3 years. Having a business relationship with Republic Bank felt like being in an abusive personal relationship where if you leave the relationship, they are going to make sure they make you pay. I hope for this company to eventually go out of business. Folks in the branches are nice, but their leadership is disgusting.
Poor service never answers the phone always go straight to the voicemail. Ask the lady to do rush card on Monday she said she will do it but idk
RIPOFF**I thought paid $30 to see an "Ultimate Carwash" BUT instead I got my car vacuumed ONLY, rather than ultimate cleaning. Even that, I still thought the vacuuming wasn't done right and I could have gotten better results from the $1 vacuum machines in gas stations. My carwash was done in 10 minutes, and I thought wowww looking up these people on the internet was worth while: they are fast.. but when I saw my car, I was shocked. I asked them if they even looked at the inside and vacuumed it, and they said they'll do it again but even after the 2nd time, It still looked dirty... The lady who is the cashier and the staff were nice and friendly but the job was terrible. Their work worths not even $1. I went straight to walmart and got cleaning stuff to clean my car myself. NOT RECOMMENDED AT ALL..
They were very nice when I opened the account and to take my money. The free cookies in the lobbies were also a nice touch to lure me in. However, I noticed one day that there was a mysterious $5 charge on my statement. It was charged twice. I called them and they told me that it was a fee they suddenly started charging customers for paper statements, I don't why a paper statement would cost $5 each. I asked them to cancel it and they told me I had to go into the branch and fill out paperwork to get it electronically. Every other bank would just do that online. The lady also said that she would check with her manager to see about getting the 2 $5 fees waived. A couple days passed and I went to the branch, the fees weren't removed. I asked about the fee and was directed to a manager who informed me that the most she could remove would be one $5 fee. It wasn't worth my time so I closed my account, of course then the manager decided not to even credit back the one $5 fee she previously offered! This is a small local banking company, they should be able to waive ridiculous fees. Bottom Line, They scammed $10 from me, however I have 5 other bank account with large deposits and I will never ever use Commonwealth again. Their loss, enjoy my $10 make sure you don't use it all at one place.
Everyone is very friendly and Helpful. Thankyou for great service
I have been going here for years and they are always friendly. They really do the little extras to make sure my car comes out looking brand new. While you're waiting, they also have the best greeting cards in the city too! Love this place.
Unequivocally, stay away and try the museums. Attended the Kentucky Derby on May 5, 2013. Gen admission is now outrageous, $40; fortunately, there are scalpers for less money. There are no accommodations for handicapped, a huge shortage of toilets and not hardly any places to just sit down and rest for a few moments. Race visibility is terrible. There's no customer service for the basics like finding a location - sure there are some ushers but many of them don't know other places at the track. There's way too much of a concern for security and with the closing of Central Ave getting around the area is close to impossible. Finally, there are too many drunks walking around dropping their glasses of mint julips and thus shattered glass is not fun or healthy. In the revived downtown locales you may find greater enjoyment.