Outstanding! I will never even consider using any other service. Chris arrived at my home within 2 hours of my phone call to pick up my laptop. He then brought it back to me fully functioning in less than 24 hours! I work from home so this was a life-saver for me. Excellent service, fair price, and I really enjoyed talking with Chris. Give him a call, you will not regret it!
I spilled milk on my macbook pro and they fixed it within one week for $500 less than the other mac stores quoted me.
9900 Shelbyville RdLouisville, KY 40223
From Business: mini-MAX can be your guide to the next-generation of IT computing. Our staff is plugged-in to the latest innovations and best practices. By aligning ourselves wit…
819 W Main St Ste 200Louisville, KY 40202
From Business: New Age Technologies was named one of less than seven Vmware Premier Partners in the world. The company offers information consulting and services support, as wel…
Very pleased with the service. I was in a critical situation with work to do and a barely functioning PC. Chris picked up the PC (Laptop), repaired it and returned it the same day. Could not be happier. Very professional. He made some suggestions to avoid problems in the future.
unparalleled customer service i refuse to take my computers to anyone else after dealing with Chris did an ever better job than i expected and was really faster than expected too!
A GOOD COMPUTER BUSINESS!! Deals straight, does not talk over your head. Prices a VERY GOOD. Quality service, fair prices when YOU need the help!!!
Wipe and Restore no longer has a storefront, despite the photos on their web site. They are a "concierge" service. They came to pick up my laptop (my back up that I just wanted repaired for my son to use, not my every day computer) and told me they would have it fixed by the next day and would return it. They did not bring it back or call the next day, but I was going out of town and didn't have time to follow up. A month later I called to ask about my computer. They said it was irreparable, and it would cost $87 for labor. If I wanted my photos on a jump drive, he said he could pick one up for $20 that would be plenty. I back up my photos online, but figured $20 would be worth having a back up of a back up. He said he would bring it over the next day. He did not show up or call. A month later I still had not heard from them. I called and asked for my laptop. He said he would bring it that night. He did not. Today, over two months after they first picked it up, I left him a voicemail that if he does not return my laptop today, I will have to report it stolen. For all I know, they came and got my laptop and said it could not be repaired and just keep it. He called back and said he could bring it right away, and my total was $127 because he bought $60 worth of jump drives. He argued that he was giving me an outrageous discount because he spent 8 hours downloading photos (which he probably did overnight while he was asleep). He also insisted on cash, which is suspect. I could not more highly recommend NOT using Wipe and Restore. Trust me.
Local owned, small with good prices is the best thing here. Always willing to deal, and takes the time to make his customers feel important. I always get a good deal with them.
I've been there twice for repairs and both times had to return the computer within 2 weeks for the same problem I was having in the first place.
Did a great job on my laptop. Would for sure use again.
For the first time, when it comes to electronics and technology (of any kind), I've finally met a person that is quick to diagnose and, most importantly, honest. Fran offered to replace the mobo, gave me a price based on her research for a replacement, but told me up front that she was waiting on an email back from the supplier to be certain it was the one I needed. She could not give me a definite time that she would know the answer, and already knew the situation I was in to get it fixed ASAP. So, without hesitation, she recommended that I send it back in to the manufacturer to repair. That is good business ethics!
On-Site Louisville Computer Repair Co. has been doing my laptop repair and computer repair in Louisville for years. From virus removal, ram upgrades to tune-ups and networking Chris and his techs have saved me numerous times. Five stars!