The Asian man that answers the phone and takes the orders is extremely rude. Tonight my husband ordered a Shrimp and vegetables and when the order was delivered there was rice and vegetables but no shrimp! He called back and the man raised his voice at my husband and told him that he should’ve ordered shrimp. That is TERRIBLE customer service. I love China Coast but I will never patronize this business again. I understand that there is a communication and language barrier, but that is no way to talk to a paying customer
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Found a piece of metal in my food. I ordered chicken mei fun. Other notes include that it tasted bland, and the piece of metal did not improve the seasoning.
The restaurant atmosphere was fine, gorgeous fountain with cute turtles hangin out right when you walk in, that gave me a good first impression. Food was okay.. the best thing I had to eat was the ice cream. So there's that. Sorry Jumbo Buffet :(
Great food and service. They have the best buffet! This is one of the best Chinese restaurants to eat at!!
The other review is right! This is not a good place to eat. It looked good from a distance but the food was cold and it was not tasty. They do watch you while you eat and it's very annoying. The only thing that was good to me was the salmon and once again it was not hot! I will not be back. And I advise against this restaurant they should be closed down!
I think 1st wok has better chinese food than most places. Everytime im in Louisville 1st Wok is the place i want to go.
In 2015 when I'd order delivery, there was never a problem and I order for pick up or delivery on an average of once a month. Once they forgot the crispy noodles, then they spilled the sauce all over the inside of the bag, now they forgot the mustard, fortune cookies and there was barely any beef in the Beef and Broccoli. I called to ask about these issues and the manager was extremely rude and disrespectful. He told me that I was "too much trouble" and I hadn't spoken long enough to even ask for a replacement or credit! Plus, they never tell you there's a delivery fee, nor is this stated anywhere on their paper menu, and they don't tell you this when you call for delivery. I will never order from them again!!
Favorite restraunt.Delivery service is top notch.We have dined in,carried out,and had delivery for years.It is great food@reasonable price.Keep up great job!
Picked up an order that was wrong and when I called to tell them, we told I would need to cime back with the wrong food to get it fixed, because they didn't beleive me whenever I told them what they did wrong. Instead told me I ordered it wrong. Since I ordered beef fried rice and they gave me and charged me for beef with rice. So ai got charged more for food I won't eat. Hope they go out of buisness since their idea of customer service it telling you that you're too stupid to order.
The sweet sour chicken is really good. Sever is polite I order here about two years never be disappointed