Hi; My name is Jerry Schafer. My father was a patient at Nortons Hospital in Louisville, Ky Oct. 27th until he passed early Monday Nov. 2nd. I can't say enough good about the nurses on the fifth floor during his (our) time there. Dad was in three different wings on that floor during his stay. The professional attitudes of ALL the nurses we encountered was unprecedented. You have to understand...we have a very large family and we had several members of the family there at all times. The staff NEVER once seemed upset, irritated or put out of place because of our presence. We no doubt caused confusion, lack of space for them to do their jobs and just overall chaos at times with our chatter and overcrowding of their space. I commend them for putting up with this family of 13 kids, 32 grandkids and 31 great grandkids that took over the fifth floor during this difficult time of losing our father. Again, from the bottom of our hearts, THANKS!!!
657 S Hurstbourne Pkwy Suite 248Louisville, KY 40222
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I have been a patient at Baptist on several different occasions. I was treated with the utmost respect each and every time. I really felt as if the staff truly cared about me, and went out of their way to make me feel comfortable, and when you're a patient, that's extremely important. I've been a patient at another local hospital, and believe me, I would never return there, even though that is where my doctor is on staff. The difference in the atmosphere, between the two hospitals, is incredible. The staff at Baptist actually makes you feel as though they to want to be there, and they love what they do. They treated me as though I was the only patient on the floor, even though, it was completely full. That's simply the way they made me feel. Hopefully, I won't have to return to the hospital, but if I do, you can rest assured, it will be Baptist East. Mary Zdobylak
The ER was an absolute nightmare and exhibited the worst care and attitude I have experienced toward the elderly that I have had at any hospital. HOWEVER, the next day when we came back her surgeon and her nurses have restored my faith. Elderly people are not just to be thrown away. Each of them has made contributions to our society. I finally found people that would listen. Everyone wants to rock the sweet little babies which is great. Life is precious at both ends. God Bless those who understand that. These are the people of integrity.
My sister had surgery at Baptist East Hospital. She was treated by everyone with the utmost respect and care. From the time she entered the hospital till the time she left, much care was given. I just can't thank everyone enough who came in contact with her. Dr O'Koon was wonderful and all his assistants, especially his nurse. Thank you, thank you. Koudos to Baptist East Hospital. I highly recommend this hospital to anyone. Our family and friends all think highly of your care.
The doctors here are top-rate; were it not for them, I would not be going on my honeymoon soon, for I'd have no on with which to go. The whole staff is completely professional at all times. They also go out of their way to make the patients of families comfortable. I cannot say enough good things about the manner in which my husband was cared for. His famiy was afforded a hospitality suite because of long stays of several family members, myself included.
My experience treating at After Accident Care with Dr. Changaris was wonderfull. It was very convenient that Dr. Changaris provides medication, MRI, Massage Therapy, Physical Therapy, and Mental Health therapy at his location. I didn't have to run around or schedule a bunch of appointments, he took care of everything! His staff was very friendly and took great care of me during a very difficult time. I would recommend this doctor to everyone!
I am a patient of Dr. Williams but usually see his PA who is fantastic! They really listen and try to help which as you know, if you have chronic pain, is a huge part of the battle in seeing doctors. The only complaint is that they are difficult to get in to see and you may have to wait 3 - 5 weeks for an appointment but it's worth it!
so I just called and the receptionist was really rude. her name was brantly something like that. she hung up on me. my husband asked a question so I answered it WHILE I WAS ON HOLD . I did not hear her say hello. I called back and she answered me rudely saying NO I said hello twice. so I hung up on her to not be mean.
They wouldn't give me a TDP vaccine because I wasn't "already sick," even though they told me they would over the phone. I walked in to Walgreens and they did it no problem. Keep in mind Walgreens is a store that sells beer and Mac and cheese in a box and Norton is a healthcare facility. See the problem here?
Will never go back. Attitude and behavior of the person checking patients in was the worst I have ever experienced. Really unfortunate because I have been going there ever since it opened. It has been getting increasingly bad ever since Baptist took it over. It has all to do with their office staff.