They damaged my wheel and denied ant wrong doing. Pretty much just said "sorry,no way we could've done that.Those white looking marks on my black rim are metal that's been gashed by a curb or faulty railing system.
2190 S Hurstbourne PkwyLouisville, KY 40220
From Business: Family owned and operated since 1946, Thomas Car Wash has washed millions of Louisville's cars. Now operating one full-service wash as well as one express exterio…
Did ok drying was not great
Jim's Express car wash did damage to my car to the tune of 400.00 on 8/18/2017, the video shows my car entering the wash with no damage, however the exit video is so horrible (words of the management) he can't see any damage, so he used the excuse that the car wash has a waiver and they are not responsible for vehicles 8 years and older. They waited 4 days to tell me about the waiver. Why did the video need to be viewed so many times if there is a waiver... Beware!! Not an honest business. One star because it wouldn't let me give 0 star
Don't waste your time or money! Worst wash ever! Expensive. Rude. No cleaning here. So many other places to take your car.
ATTENTION......................................... ������������ BEFORE YOU WASTE ANY������������ USER USER USERBEWARE!!! BEWARE!!! BEWARE!!! How about.... JERRY'S FREE CAR WASH! They have crappy brushes, even on the top wash cycle you still have to clean the light dusting from around base of vehicle and the vacuums NEVER work! Oh and don't ask employees or management about anything because, no one can help you and.........YOU ARE ALWAYS WRONG!!!!! Even when your not and you know it! If you have a prob they will say, "Ok, what do you want me to do about it?" How about your freaking job! I guess anything above micromanaging a few teenagers is just too much management! Trust me last time at this dump! Sure a couple of cars a couple times a week isn't going to make or break you! Not a problem for me, you all will dig your hole! Piece of......������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������
DON'T GO THERE!!!!! I paid $12 for "Upscale" instead of the $9 "Time Saver" - not sure what the difference is because I didn't see any postings to tell you! About all it did was wet my car down for me. It still had mud and bird droppings all over it. I had to wash it myself! You might as well take that money and throw it out the window! It would probably give you more satisfaction. Since reading the other reviews, I'm not going to bother to try and get a refund. It sounds like a lost cause!
I live pretty close to car wash so it's convenient when I need a wash,However I seemed to take my business some place else, due to insufficient service. I paid for a $12.00 wash and the bay was broken, had no sign saying it was out of service. I called for a refund that I never received. This has happened on more then one occasion. When the bay is up and going, it doesn't do it's job, no soap, no wax, the dryer sucks. If I wanted a hoes down, id use my gardening hoes. I would recommend never using this facility.
I normally don't post reviews but the other day we came thru and had our car detailed. My youngest son had left his wallet in the back seat with $50 in it. (He's 8). The guy vaccumming the back immediately brought it to us.
I come to get a car wash and can't leave because I now have a flat on the front passenger side of my just rotated and checked, fairly new tires. And all the new owner keeps saying is we have had over 200 cars in here with no flats. Well I know my Chrysler van told him you are not God and you don't know where it happened at. He claims I had nail in it before like it couldn't have happened here. No nail just some kind a puncture hole that could have come from anything. All I know I was driving along fine with no issues until it goes through your car wash. In stead of being helpful he wants to make it clear it's not his fault. Meanwhile I am delayed as I await help. Then he sends one of the workers to ask if I would move my car and ruin my tire warranty or risk damaging it and my rim. I said no. I am so pissed. Last time for me. I was not offered an incident or claim form or refund and I had pre-tipped.
Tidy up car wash is great for making your car squeaky-clean! Nice facilities and customer service too. Owner quick to make things great for the customer! Had a small issue that was corrected in a timely manner. I will frequently use this place to make my car shine!
I don't have no experience I just work there it will just be a good experience for me to not have to struggle anymore.