Whoever made the rules in this place is out of touch with reality. NO CHAIRS?!?! Waiting followed by waiting. When I asked "why no chairs?", I was told that I could go somewhere else...Rude. Once on the donation floor I waited an additionam 45 minutes while one or two workers appeared to be actually working. The rest talked and went on break. Overall the place is obviously classiest and cruel to those of us who don't need an additional 2 hours of standing.
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