Tiffany was very knowledgeable and did a great job and made sure everything was done correctly before she left. We were very pleased with the service provided.
1560 S Shelby StLouisville, KY 40217
From Business: Our company has been in business since 1960. We repair all appliances under the Whirlpool umbrella. Brand names are Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper…
Josh was great. He explained things great to my husband and me. Definitely recommend him. Will be requesting for him for further maintenance we need done.
Tiffany F. was nothing but helpful & friendly! We were having severe & difficult plumbing problems and Tiffany was great at walking us through exactly what she was doing and what needed to be done to get our problem solved! I highly recommend Tom Drexler & their services!!
Had a problem with an exterior faucet. Mike Murphy replaced the faucet and repaired interior pipe. Did a first class job. Will ask for Mike next time I need an expert plumber.
Matt P. did an excellent job of explaining everything to us. If all of your employees are as knowledgeable and friendly like Matt, I will continue to use your company. Thank you for sending us such an outstanding man to help us.William h cook Jr 4313 lowe road
Danny and Mitch did our remodeling project. We could not have asked for anyone to be more professional and the finished project was just as we planned. They were 5 star all the way.
My father scheduled an appointment for this past Friday. He was given a window of time for them to show up. He stayed home to wait and nobody came during the appointed time. He called the company to inquire about the problem and was told they would for sure be there Saturday. He was again given a four hour time window. He stayed home and nobody came. Again. No phone call either. I'm blasting this company all over facebook and reporting this to the BBB. This behavior is not acceptable.
On 12-7-17. Had a minor electrical problem. Technician came out, 45 min. total time, from the time he arrived until he left. Replaced a $2.00 part. Charge was $294.00 !! Yes, you read that correctly. That is with a %15 discount, if my math is correct, that comes to a $350.00 hourly rate?!? As of 9:15am 0n 12-08-17 have made 3 attempts to talk to customer service with no call backs. Have invoice to back this up. Never again, live & learn
Was knowledge and professional did a great job was quick and very courteous I would recommend using no other company but Tom Drexler plumbing and will request Melvin D for any Future calls give him 5 stars and the company 5 stars
Called to have drain clean had to wait two days because we used liquid drano said it would hurt their equipment. waited the two day got home message on voice mail had to re schedule because they had other emergency appts they never talked to live person. This was an emergency to me to have drain clean. Poor customer service will never call them again.