Los Lunas Animal Clinic
575 Highway 314 SW, Los Lunas, NM 87031
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DO NOT RECOMMEND FOR ANY SURGERY ON YOUR PET. What we experienced: Dr. MacDougall used too tight mesh on a Dane dog's ear hematoma that caused a permanent hole in dogs ear. - Dr. MacDougall would not put same dog on antibiotics after a neuter/pexy and dog developed an infection. - Dr MacDougall broke off catheter during a TCI procedure on Dane bitch. When I came in next day for second TCI procedure Dr. MacDougall started insisting on a surgical AI instead. I said no & during second TCI "discovered" broken tip of catheter deep inside her. Had to do a surgical AI as could not retrieve without anesthesia. - Dr Thompson botched an entropion surgery on 10 week puppy leaving her with extremely loose eyes as she grew causing eye irritation from allergens. Specialist corrected. - Both Dr's misdiagnosed blockage in Dane bitch & released with ok for lake trip saying blockage in colon & would pass. After no change in status could not get a vet to call back for 2 days and then on Sat, 30 minutes before closing. Brought back in for surgery at opening on Monday. Left in Dr MacDougall's care but Dr Thompson preformed surgery. Despite no motility in her intestines he chose to preform a spay blaming it "at my request." Was told she had to remain overnight & tech would be checking on. When tech checked on at 1030pm she was in distress with classic bleeding out symptoms. Despite having major surgery & performing a spay on a large breed dog Dr Thompson DID NOT RETURN TO OFFICE TO CARE FOR. Prescribed opioid for her anxiety over phone and she was found dead on floor in am. I had to call office to find out my dog had died. State necropsy showed large amounts of grass still in her stomach & cause of death was bleeding out due to loose ligatures at right ovarian pedicle. - Office would not turn over medical records for my dogs despite being paid in full. Took 3 weeks & certified demand letter to finally get. Mistakes happen in medicine but incompetence & lack of care caused my dogs death.
We have been taking our pets to Los Lunas Animal Clinic for years and have been very pleased with their care and concern for us and our animals. They have helped our pets through some very serious illnesses and several end of life decisions and have always been compassionate and loving in their care. They treat us and our pets as family and that means a lot to us. We would highly recommend them to anyone needing the best animal care in the area.