Les Schwab Tire Center
1500 E Pacheco Blvd, Los Banos, CA 93635
Wow!!! Got new back calpers for my vehicle.
1st. They ordered wrong part. Out temp. Part on until real part arrived and didn't bleed brakes. Drove it back to be bleed.
2nd. When right parts arrived, wife drove it home and it had a rubbing sound. I test drive it and drove it back to then. Sat down for not more than 5 min. When they drove it back to front and said nothing is wrong, probably the new pads and rotor. I a divided him I was goi,g over Pacheco pass the next day. He said if it's still making noise to,bring it back in 2 days.
3rd. As we were driving in San Jose and just getting off of a highway, my brakes have out. I had to use my emergency brake to,stop.
Turns out the rubbing sound was the brake hose from calpers.
THEY ALMOST KILLED US OR,I XOUKD HAVE KILLED SOMEONE!!!
Will never step foot in another les schwab..
Sending letter to B.A.R and to main company. Don't expect much. Glad no-one got hurt from there beginner mistake.
First off, I would like to say that the current manager of this location is very rude, mouthy, and unprofessional.
I am an automotive tech by trade, I came in on Saturday. 4/13/13 to get two
tires done. I needed an alignment, due to shoulder wear on my tires. I asked the
service writer Doris, to just do a front end alignment on my car, which can be
done, to preserve tire wear as much as possible, being as cost is very important. As I was in the process of asking Doris to have them do a 2 wheel alignment, the manager Chris Baker comes up butting into our conversation saying "we do things right here, we won't do just a 2 wheel alignment. So I ended up just paying for a 4 wheel alignment, and IT WAS NOT DONE RIGHT!!!!!! My steering wheel was crocked to the right.
watch out for these guys, their alignment tech isnt even certified in suspension repair.
Im going to report this to the B.A.R.
A HUGE thank you to Chris Les Schwab Tire Centers in Los Banos, CA. I called the shop at 7:00pm to have a nail taken out of my tire. Though they were closing up, he stayed, fixed my tire, and didn't even charge me. Now, that's what I call customer service! I promised to get my next set of tires from there, and to have my brakes inspected too. Thank you for your exemplary customer service and friendliness!!!! What an amazingly clean facility too. I'll be able to bring my son in with me next time, I know he'll enjoy the art table and the free popcorn. Thank you Chris!