I booked and paid for two Tickets in Premium Economy Class to Europe, turns out when it was time for me to select my seats they booked me in regular economy. I have been making calls and emailing with Sandy their supervisor who has promised me a partial refund. I do not accept that I have to pay 300.00 ticket to cancel what is not my fault.... But, after many weeks I still have ZERO refunded to my CC and Sandy has stopped returning my contacts... 3,400.00 rip offDO NOT USE THIS COMPANY
1500 Vine StLos Angeles, CA 90028
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It was an amazing very good vacation. the best sightseeing, the best service and best transportation.
STAY FAR AWAY FROM THIS HORRIBLE EXCUSE FOR A BUSINESS!!!!We paid Tino thousands to organize my honeymoon and all he managed to do was single-handedly almost destroy the entire trip.He made my plane tickets under my maiden name so we nearly missed our flight while calling the airline trying to have my ticket revised. In the process of having it revised, we lost all of our seating upgrades and had to downgrade from a direct flight to a connecting flight.He ignored our requests of which hotels to make reservations at and made them instead at sub-par hotels.He would not help us to get tickets to museums and attractions and we had to figure it out on our own.He told us that we got us bus tickets for a tour but failed to do so, so we had to bribe a driver with cash in order to get on the tour.It took Tino about a month to return our calls, and when he finally did, he told us we were lying. He scoffed at our requests to make the situation right and said he was more likely to win the lottery than do so. DO NOT WASTE YOUR MONEY HERE!
How sick is that caint even give me a new e ticket after they took my money all I wanted was to be valid before the year..what a rip off
Fui a este lugar llamado Salcido Tours y Me atendio una LOCA de nombre LUZ, me trato como si ella me estuviera haciendome un favor a mi. Yo fui a ese lugar a enviar unas cajas a la ciudad de Dgo. y Luz se puso como LOCA, solo me dijo que no le cai bien y que me odiaba, y que no le daba la gana de mandar mis cajas, nunca me habia pasado esto, y espero que a ti que lees esto nunca te pase, Me saco mis cosas a la calle despues que yo ya habia pagado y ella me dio un recibo. Me fui de ese lugar y la Policia me llamo diciendo que LUZ habia ido a la estacion a decirleas que yo habia ido a dejar mis cajas ahi sin mitivo alguno.... Esta mujer tiene expericiencia haciendo esto con los clientes!!! OFRECEN UN PESIMO SERVICIO AL CLIENTE. Esta mujer Aparte de FEA, SUPER FEA, grocera, corriente, bulgar, y sin motivos cree que por trabajar en un lugar puede tratar a un cliente de esa manera. NO RECOMIENDO ESTE LUGAR PARA HACER NINGUN TIPO DE ENVIO NI PARA VIAJAR, LOS CAMIONES SON UN ASCO NO SIRVEN, Y LA VERDAD UNO VA ARRIOESGANDO LA VIDA, APARTE DEL PESIMO SERVICIO AL CLIENTE. POR FAVOR SI LEES ESTO TOMALO EN SERIO, POR QUE ESTA GENTE NO TE DA UN BUEN SERVICIO. POR FAVOR SI VAS A ESTE LUGAR INDETIFICA A ESTA MUJER LLAMADA LUZ ES UNA PESIMA PERSONA, FEA NARIZONA DE PELO NEGRO, Y SOBRETODO BIPOLAR. ZERO PUNTOS PARA ESTE NEGOCIO!!! Y PARA TODAS LAS PERSONAS MAYORES DE EDAD MUCHO CUIDADO, POR QUE SI VIAJAS CON SALCIDO TOURS Y TE TOCA QUE EL CAMION SE DESCONPONGA USTEDES MISMOS TIENEN QUE CARGASR SU CAJAS O MALETAS QUE LLEVAN, APARTE DE QUE PAGAS TE PONEN A CARGAR TUS COSAS PARA PASARLAS A UN NUEVO CAMION. MI MAMA VIAJO EN JUNIO 23 Y EL CAMIO SE DESCOMPUSO 2 VECES, ES MAYOR DE EDAD Y ELLA CARGO SUS MALETAS DE UN CAMION A OTRO HICIERON COMO 50 HORAS DE CAMINO. APARTE NI SIQUIERA PUEDES USAR EL BANIO DEBIDO A QUE ESTAN ASQUEROSOS!! POR FAVOR NO USES ESTE "SERVICIO" TODAS LAS PERSONAS MERECEMOS SER TRATADOS CON RESPETO Y MAS SI ESTAS PAGANDO!!!
Para ser ecsacto llo viaje con ellos el 22 julio, teniamos que salir de los angeles (broadway) a las 6am nos hablaron que el camion no iva salir asta las 11am por rasones de que camion tenia problemas mechanicas. ok esta bien, pero cuando el camion llego a levantar nos la llanta de atras estaba toda chueca ni lo vian arreglado y asi no lo llevamos asta durango mexico. el camion tenia mal olor a miados y apenas vian levantdo a unas personas en pacoima no era para que el camion oliera a miados y a popo. nunca jamas llo viajare con susio tours, disculpa salcido tours.
I would not use this tour bus again. First they messed up on our reservations... Then when we returned at 5:00 pm. we found out our cars had been towed! The bus driver and the lady who was supposedly organizing this trip told us we could park where we did, which was in a shopping center in Rosemead, CA. This happened to be a 3 hr parking spot and the sign was hid behind an overgrown tree. When we asked the parking lot security guard about this..he said oh that happens all the time with the new customers..... So please take my advise...do not use this company...there are more reputable companies out there I am sure. We have disputed the tow charges and are pursuing a law suit.
Wife has been wanting to go on a hollywood tour forever, this was the first one we found. Really glad we did, took the 2 hour tour, our guild was great and so was the van we were in a open top van. I was a little disappointed in not being able to get closer to the hollywood sign but I did get to see a few stars on this tour, so this made up for it. Overall, this was a great tour and a great company very pleasant staff and informative I wouldn't mind doing again with my friends and family.
I traveled with them last month it was great service and the buses are clean and nice. also the drivers are very helpful. def, recommend them the prices are not expensive and the the srevice is great!!!!!
We are LA locals but took a sightseeing tour on Dec 28th in a open top van. Our guide was John. We loved the tour and learned alot. John was knowledgeable, articulate, funny and even sang for us! He is the one who made the tour and he did it all while manuevering through the heavy, crazy traffic. It was overcast on our tour, but that didn't matter. John was great and we would highly recommend that everyone not only take this tour but to ask if John was going to be the guide. Seriously - this guy knew his stuff! The staff was great as well very friendly and helpful :)Highly Highly Recommend