This place rocks! I went in with multiple problems and left problem free. Where to start? First of all I had a MacBook Pro that was running really slow. The guy over the counter was incredibly informative and gave me multiple options. He offered me more RAM and told me about new types of drives called Solid State Drives or SSD. He told me that I had 8GB of RAM and that if it were him he'd only upgrade the drive and not the RAM since the drive was going to make such a huge difference in performance. He was spot on! I left my computer with SSM and got a phone call the next day saying it was all done. I was in SHOCK. They had transferred all of my data and even cleaned my computer. It was really dirty before. When i Picked up the computer the same gentleman who checked me in helped me out. He booted up the computer for me and said take it for a test drive. I was blown away from the speed. He then proceed to tell me that if I was still not that happy with the performance they can always bump me up my RAM. (Just to let you know I told him I was on a tight budget from the start). I fell that Spring Street Mac gave me their most honest options as to how to upgrade my computer for not that much money in the long run. At no time did I feel and pressure from them. You can really tell that they care about their customers.The 2nd issue that I had was my broken iPhone 6 screen. The phone was also running really slow. They informed me that my phone was extremely low on space and I'd need to free up some information ignorer for phone to operate properly. Once I got the phone back from them, I cleared up tones of old text messages and photos and it's running like new again. Thank you Spring Street Mac for saving me Apple products.
MetroPCS is The Big Winner!I have been a Very Loyal & Proud Customer to MetroPCS for at least 10 years.When I first had the service back in the early 2000's out in Southern Florida, the service would work from for example, Miami up to around the Tampa area and then it would shut off until You got back into their coverage area & Now they CoverMost Of The United States which Includes Canada & Mexico depending on the type of Service & they Even Offer IPhone Service 4 the Same Price as an Android.I want to provide a Commendation to Alex from the store location of: 3700 South La Brea Avenue, Los Angeles, California 90016 who has known me for at least Seven (7) years + & has Provided ME with Outstanding & Top Class Customer Care Service whenever I need it I want to also provide a Commendation to Richard from their local Corporate Office for All Of His Hard Work, Patience and Efforts that he has Made and Built Towards ME in Keeping Me As A Very Happy Customer!Howard Paul Shore
This Cricket store is fantastic! Not only do they have some of the best deals in town, Carlos is amazing!!! His knowledge and commitment to customer service is unsurpassed! He spent almost 2 hours helping me with a porting issue I had with an on-line purchase. He helped me while at the same time helped other customers and sold them new phones and services... all without a single loss of focus on what he was doing. This is the place to go for phones in LA and Carlos is the guy to work with!I saved 33% on a new phone with Carlos' help! The price beat ebay, amazon, and a few other "low priced" cell phone places. I found only one place that had the phone and service for less, but they were on the East coast! So come here for a great deal!Jim
I really love my apartment it's spaceouse clean tenets are screened extremely well so you don't have worry about creeps moving in next to you there are video cameras everywhere and gated from door very safe building and all of my neighbors are amazing I wouldn't move if they paid me, I mean what else could you ask for I also get free wifi and I can always get ahold of someone 24/7. I love my place I really think their an amazing company to rent from I would recommend them to anyone. If you don't like paying your rent on time you might want to rethink renting from them cause they are very by the book if you don't pay rent on time they will evict you.
First of all I heard a lot of good things about Cricket and I wasn't too happy with my carrier so I decided to stop at your store located on Central and Slauson in Los Angeles and I am glad I did. Bianca was very nice and made me feel very confident by answering all my questions and also with my desition about the phone model and plan. Thank you very much, I am a customer service associate for over 20 years and I do know the importance of making your customer happy. I will definitely recommend Cricket to anyone I know and specially the store I visited. Greetings,Sandra AyalaA very happy customer :)
Wow!! I'm so happy I found these guys on YellowPages. I took a trip to the store and my issue was resolved within 24hrs! I'm a retired software support person so I struggled with my issue for three hours before realizing I should have just brought it to these guys was frustrating after the fact. Ray was the technician assigned me out and I was really impressed with work on my computer. He had great knowledge, professionalism and kind manner. I'll be using Spring Street Mac for all of my technology issues!
Only A Real Customer Writes A Real, Honest Review!I had received Excellent, Courteous, Patient Customer Service by Martin who was my sales representative who helped me with exchanging my phone and getting my new one up and running.Martin, You were Excellent and I can Not Thank You Enough.I also want to Thank Brenda for assisting me as well and answering all of my questions!You Are Simply The Best!Sincerely yours,Howard Paul ShoreLoyal MetroPCS CustomerPS: Hello! Hello! Hello!
The staff was very knowledgeable about the phones. They showed me the best deals and helped me learn how to use my new phone. I recommend everybody to go buy a phone from that store. Dustin and Peter are gentleman and even with problem customers they kept their cool. I commute from far away just to see these guys.
I have been renting from William Holdings for a year now. I just renewed my lease because I absolutely adore the place that I am staying in. The service with these guys are great and they are always there to help me with my weird questions. I definitely appreciate the awesome customer service. Thank you.
I have been living in my apartment for 5 years now and it's been the best apartment I have ever had I have never lived some where that fixes things so fast and really maintains the buildings like they do. I love the free Internet and my one bedroom is very spacious with huge closets.