Yo tengo años enviando mercancía a Venezuela con esta compañía y la verdad es que es lo máximo! Nunca he tenido ningún tipo de inconveniente, todo llega tal cual como lo envié, es gente muy responsable y el servicio es excelente! Además el servicio puerta a puerta es perfecto!! Les recomiendo esta compañía de envíos al 100%. 👍❤️
So overall, I was happy that my car got where I wanted it in good condition, but the process of getting it there was a little annoying, hence the lower rating. There are so many delivery companies out there that are just scams so trying to find a good one is incredibly tough. Also, apparently (from experience) its hard for these companies to get a truck to move your car if they don't know about it way ahead of time. So I called these guys 5 days before I wanted to have my car picked up, making sure they knew the latest possible date that my car could be picked up that would work for me. I was told that for the time I wanted, there weren't any available places for my mazda m3 to go on the truck, but occasionally there would be cancellations so if that was the case, he would call me back to let me know. There was room on the truck for the day after the latest day I had to have my car moved, but that didn't work for me. It was still nice that he at least told me about it though. I didn't have any contact until the afternoon of the day before the latest day of when I had to have my car moved and I was told that there was a cancellation, so there would be room for my car on the truck. However, I had to drive my car 10 miles to meet the driver, which was definitely not preferred, but I didn't really have a choice so I did it. They got my car to its destination in only 5 days as opposed to the 6-7 days I was originally told which was really awesome. But yeah, I was very happy with how nice everyone was and I would totally use these guys again if I ever had to move a car again!
NO USEN EL SERVICIO DE TRANSPORTES GUZMÁN!!! Ellos robaron muchas cosas valiosas de nuestro paquete a Guatemala y no les importaba cuando le fuimos a reportar. Las personas que trabajan ahí son descaradas y te hablan en una manera grosera. No les den más servicio porque continuar haciendo maldades. DON'T TRUST OR USE TRANSPORTES GUZMAN!!! These people are scumbags. They robbed many things from our package to Guatemala and when we went to report it to them they rudely showed us that they didn't care. Please don't give these people anymore service and stop them from getting away from more crimes.
CAREFUL! i sent a box with a new bicycle that cost me $70.00 and 4 electric heaters for an institucion that help people with cancer the rest was used stuff not passing the value ot $270.00 Th;is Guzman company deals with King Express in Guatemala, Apparently the suposed lawyer by the name of Taracena liked the bicycle and does not want to deliver the box. We have called her several times and she won't answer back. Besides they delivered other bos that was square, it became round because they rolled it over breaking several stuff inside. BEWARE. USE OTHE COMPANY THAT DOES NOT DEAL WITH KING EXPRESS.I have advices all my friend not to use that transportation co.
Tenemos un negocio familiar en mexico y nos recomendaron este lugar por ser mas economico, la experiencia que tubimos fue fatal nos robaron 16 pares de botas! Y despues de segun ellos checar sus camaras de seguridad sin ver nada anormal me salieron con que eso fue error de las zapaterias, no creo que en las 2 zapaterias se hayan equivocado con cada estilo NO les recomiendo este lugar por que por ahorrar dinero salimos peor!
I've been sending my boxes thru them since 2004 and never ever I encountered any problems when it comes to delivery. They are always on time and sometimes 2 or 3 dayd earlier than I expected.