I would've given this place zero stars!!!!!! They pester you like flies, rush you to make a purchase give you an amount that sounds good but that's not the final amount they make it to be. THEY RAN MY CREDIT WHEN ASKED NOT TO!!!!!!!!!!!! horrible service!!!!!!!!
2251 S Sepulveda BlvdLos Angeles, CA 90064
From Business: Terra Nova Designs has been one of the main sources for antique Asian furniture and accessories in Los Angeles since 1994. We hand pick every product available in…
Appreciated that we were attended to but not followed or pressured; just right! I love my dining set and would come back for my future furnishing needs.
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I bought a crib set from an authorized dealer and while moving states we lost 2 pieces of the bunk bed. Despite numerous calls to Kathy (Front Desk) and the owner they wouldn't help, I cannot say how much I am disappointed by their callous disregard to customer satisfaction.I wouldn't buy anything from them. BEWARE DON'T BUY FROM DFD.
This company was recommended to us. Unfortunately, they were a completely a disaster.We had our arm chair and ottoman upholstered by them. They did a terrible job. In addition, they put an irregularity of the leather right on the front of the armchair as a showcase. The buttons on the armchair and ottoman were just put there without any indentation showing as needed. Besides doing a terrible job, they didn’t have the decency to let us know about the problem before going ahead with the job. At the same time we had slipcovers for outdoor chair done by them as well. They took it upon themselves to take out the existing foam out and replace it with their version of something very cheap and half as thick. The cushion is so hard that it’s too uncomfortable to sit on. Besides that, they decided to throw away the original covers. On a final note, we gave them 3 leather pieces at 55sq ft each for the armchair and ottoman. They really wanted 4 pieces. When I at a later date measured the surface area needed, it was around 60 sq ft. Let’s for arguments sake say there was a need for 2 pieces of the leather with plenty of play area left. They lied and took the additional piece, saying it was needed. They were disaster