For someone who boasts 30 years of service, this is the worst plumber to go to. Aaron always lies to us, and never keeps his word. The first time we asked them to come, they charged us $80 to fix a toilet leak. The next day, the problem continued, and we called them again. At that point they charged us another $300 for the parts they insisted were necessary to fix the problem. After they came again to fix the leak with the new parts, the leak sprang up again the next day. They came to pick up the parts to fix them but never returned them. At that point, we began to worry and suspected some foul play at work. We called them several times and left them many more messages, those of which were never returned. Two weeks ago, they finally returned our phone call and told us that they would return the parts on Tuesday, but they did not show up. After we called them several more times, they told us that they would come on Wednesday. However, when this did not happen, we called them again, and Aaron assured us that the parts would come on Friday, and stated that he would come deliver the parts himself. Again, this did not happen, and even today, we do not have our parts. He claims to have so much experience in the field, and yet, he is unable to do something as simple as return our parts, or even return our phone calls for that matter. Even if he claims to be busy with other things, shouldn't we, the paying customer be serviced promptly and efficiently? He continues to assure us of his dedication and yet, he contradicts himself by not doing his job and at least return our parts. We hope that no one else goes through the same troubles that we have experienced. We have been in business for 35 years, and have never had a plumber so deceitful and terrible. This is something that should not be tolerated and we are taking a stand against this horrible and shady service.
1. Rooter EX
1519 S La Brea AveLos Angeles, CA 90019
It was an emergency and they came right out and worked all day to fix my bathroom and there's no way that I can say thank you.
My bathtub drain was clogged. I called drain right from work and a dispatcher set up an appointment for service the same day.The plumber was polite,…
Serving the Los Angeles Area.
From Business: Baker Commodities has a customized solution for any type of business. Whether you’re running a busy dairy farm, operating a butcher shop, managing a school cafete…
1835 Newport Blvd Ste 601Costa Mesa, CA 92627
From Business: Honesty is our #1 policy. Family operated business providing you with high quality service at the best prices. We guarantee it. We have over 35 years experience i…
I called this morning because I heard a loud noise with my tankless water heater. The woman at the desk couldn't have been nicer. She scheduled me…