My Rights with a Moving Company »
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
Moving sucks - packing, unpacking, the whole bit. Hercules Moving Systems made the experience so much easier - they are worth every penny and then some. Yuval arrived at my door and he was extremely polite and knowledgeable. He gave me tips on what should be in boxes and what to bundle to save time for the movers = meaning that he was saving me money. He was so helpful and informative (even telling me about the yelp deal) that I was instantly blown away by his professionalism and this company. I called my husband and told him my experience and we immediately decided this was the company for us. My next call was to the other two moving companies we had coming for an estimate to cancel, then I called Yuval to say we would love to do business with him. The movers did not disappoint - they came, packed, and moved with an efficiency and speed that makes me wonder why they don't have capes? They were polite and respectful, sociable, and gracious for the protein bars and cold water bottles. (How are people so rude to not offer these things to people LITERALLY doing the heavy lifting for your move?) They met us at our new place the next day with the same efficiency and speed at UNPACKING and had us ready to settle in our new place in a matter of hours. It was such a treat for me, as I'm someone who usually gathers friends and family for a move and having it take an entire weekend just to get our stuff to a new place. Not even mentioning the unpacking and the rest of it. I highly recommend having professional movers everytime you move, b/c they know how to pack and how to move it quickly - the time you save on that alone is worth the money you spend. And if you want GOOD people who know what they're doing for a reasonable price, then Hercules Moving Systems is who you want.
I can say the transport company treated me like a friend? Only great things! I called Hercules transport after the company originally booked with accidentally forgot to put me on schedule. I called literally Herculean day before my move date and I thought that they were such a representation, they will be fully booked .. Too my surprise, they were not fully booked due to the incredible amount of teams they have to offer and they began the process moving immediately .. I have spoken with me and it made me totally feel like she knows me personally. She bought my trust in being honest with me about all the details of moving and she answered all my questions patiently. I ordered 3 staff @ $ 89 and it was worth every penny .. Once I booked with me, she gave me a white to complete my confirmation call. Ben explained everything again and made me feel like I was in good hands. The next morning, I was ready for my move my team so exciting. Carlos and his team came and shook him! They were fast, efficient, careful, but most of all, they were friendly .. They never gave me access when I gave them directions and they talked to me like I'm their friend and that they have my back .. They honestly seem. It was not about how much money they can get, that it would get my move done in a timely manner .. I 100% recommend Hercules everyone I know .. I gained friends with this company, and I'm sure you'll find their friends too! Thank you for Hercules! I see good things coming your way only! And a small side note: My husband totally impressed with matching uniforms. Not only do they have black shirts with yellow logo Hercules, but they also had nice black pants. It's not something you usually see with a moving company, the Hercules is very nice! Kelsey shows!
OK. This is my first review on Yelp. I feel I must let you guys know about reliable company with extremely friendly stuff in our neighborhood. They helped me to get out of extreme situation with no hassle. The situation: emergency need for one day rental car at 5pm on Friday... I called to several well known companies and was quoted somewhat around 90$ for one day rental: "you have no reservation", "we are closed soon", "we have only Mercedes and truck left", etc. Finally I called to AMPM. Done. I got my economy car for one day for very reasonable price. I arrived just before the closing, but the agent was waiting for me and did the paperwork fast. I was offered coffee and tea. Next day brought more pleasant surprises-I was supposed to bring the car back before 1pm-the time they are closing on Saturdays, but I was not able to do that as my own car was not ready by that time, so the agent arranged later 4 pm return for me (with no any extra charge). Moreover, while driving to return the car I stuck in the traffic jam and again one call to the agent was enough to handle the problem: "just give us a call when you will be there". I arrived to the facility with an hour delay, gave a call and couple of minutes later branch manager arrived to help me with return. I have very good feeling that these people DO care about their customers and are ready to go extra mile. I appreciate their help and courtesy and hope they will stay in business for a long time so I can use their service in the future and recommend this rental company to my friends.
Lucky me. I needed to move again. So I called several companies Then I remembered I used Hercules Moving some years back. I did not know if they are still in business. I found them on YELP. I found few harsh reviews, but it did not stop me. I had a good experience before. MIKE answered and was very nice on the phone. So I figured, why not try them yet once again. They did not disappoint me. This time I had 3 guys, simply too much stuff. Price was at very reasonlble level @79/hour - that's still the lowest rate we could find anyway. Especially at the end of the month. I hear some companies raise it quite a bit. But since I already used them, I thought I will not risk and get another mover. Last time was great. I called and was quoted as much as $120 for 3 by other moving co's. We used Hercules to move all my large stuff and to pack the kitchen: glass,dishes,food,& stuff. They charge me only $29 for fuel which was fair, going to SIMI VALLEY , that was a big 26 footer. They wrapped all my stuff: dressers, mattresses, couches, chairs, so that they don't get scratched or damaged. Yuval and the guys took extra care of our stuff and not one single thing was damaged. We had many fine pieces of furniture and fragile items too, since we had many unopened wedding gifts and such.They took extra care. I also had guitar, amps, and an upright. This was hands down the best moving experience I have ever had. From one happy customer. ThX HERCULES !!!
I called him last minute on Memorial Day. We all decided to head to vegas at the last minute and I really didn't want to take my car, since the check engine light was on. Did I mention it was Memorial Day? Everyone else was closed, and, he was closing. I couldn't believe that he told me not to worry and that he would wait for me and to come right down. I was really stressed out by the time I got there. I was sure he was going to rip me off because it was a holiday and he knew that no one else was open. But, NO! He gave me such a great deal, I had to ask him three or four times if the $29.99 was all he was charging me per day. I thought for sure I'd be paying at least $87.99 a day like Enterprise charges for the last minute for a small car. And, then when I needed a GPS unit, he actually had one that worked. This place is just amazing. I'm not saying wait for the last minute to go to him, but, this place really goes out of their way to help you. I have found my new car rental company, for sure!!! Be straight with him with what you need and he will go out of his way to figure out something that will work for you and make you happy.
My movers were professional, polite, and careful with my things. The foreman was particularly great. He humored my anxious requests to wrap every single little thing so that nothing would get damaged. While movers I've had in the past have grown curt when I've asked them to do things in a particular way (or show more care with my things), he made sure that the movers did exactly what I wanted with my things. And sure enough, literally nothing was damaged in my move, which is really impressive since it was an interstate move of a TON of things. My movers were also very patient. I had a quite complicated move that involved two pick-up and two drop-off sites. They made sure that everything got to the right place. Also, there was a small problem getting in to the second drop-off site and my movers were totally polite and patient about it. (If I were them, after such a long day, I'm not sure I could have had the same attitude.) All in all, while moving generally is an unpleasant experience, these movers made it as stress-free and pleasant as it could be. Thank you!
I had a great experience with ABC Moving Center. I received a confirmation call a day in advance. I was still packing when workers arrived. They helped me to finish packing and provided their own packing materials. The work was done amazingly smooth and fast. My old and new apartments are both on the second floor and there are no elevators in both building. The guys were very careful when caring thing up and down the stairs. I was worried about my glass desk and my TV stand with glass doors. The guys packed them very professionally and nothing was broken. All my stuff arrived in perfect condition. Later that day I got a call from the supervisor to confirm I was happy with the movers. The guys were friendly, courteous, and very hard working. They never took a break, and never even chat with each other. The price was also great! The best deal I could find and no extra charges for packing materials. I would definitely call ABC Moving Center next time and recommend it to my friends!
I gave them a call and ask them a bunch of questions and the guy was like i can send you a link to our site so you can get more information, they had so much information especially the " What Moving Supplies Will You Need? " page that was awesome so i called the guy back and asked if he could stop by and check out my place, he agreed and showed up and gave me a great run down of what can be done and a great price so i was on aboard right away, so we went to the bank, paid him off , i stop by the business and picked up all the stuff i would need for the time being until they got there the next day. so that whole day i was packing all the small stuff and all that was left was the big stuff. The next morning these men showed up ready to work, Young and full of energy and professional! They wrapped what needed to be, was really careful with the delicate stuff and had everything in the truck in a matter of hours. I really appreciate you guys and the great work you done.
I wanted to write to thank Los Angeles Movers, your office staff, and your moving crew for an outstanding, professional job in moving us from our townhouse to our single-family home this January. Every aspect of your moving service was wonderful--from a prompt, written estimate, to scheduling for a set date (which did not change), to the move itself, and to the follow-up service that we received. Since I had had a very bad moving experience in the past, with a different moving company, I was especially nervous about this move..... Not only did my oversight not seem to faze the moving crew, but they even spent time explaining to me how they were planning to wrap certain belongings.... Movers were extremely careful with everything we owned, treating our belongings as they would their own.... We were extremely pleased (and relieved) with our moving experience with Los Angeles Movers. Thanks again to you and your crew for a wonderful (yes, wonderful) move.
Just did a last minute move and found Bee Moving Company. First of all they were available and able to do the move in short notice. They were at our place within an hour and a half. Secondly their rate is unbeatable. They charge $79 for 2 movers and $109 for 3 when paying cash. Thirdly they didn't charge us a drive or truck fee! Many moving companies do. They were professional, courteous, and are highly efficient when it comes to moving. They know their stuff and are knowledge in the matter. They even unhinged a door so that the refrigerator would fit through. My family and I were very pleased with their service and would recommend them to anyone who wants an efficient move. Last but not least we didn't have time to finish unloading to the storage since it got late, so they agreed to keep the load overnight in their parking lot and continue the move the next day with no overnight fees! Thanks Sam for making it happen!!!
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.