Good Morning,Two months ago, Claudia had a traffic accident near the city of Jalpa, where two people sadly died. This event is an emotional, psychological drama that will leave indelible marks for the rest of Claudia's life. In addition to the shock of the accident and the death of two people, Claudia had to face legal problems for homicide. Obviously, the misunderstanding of the processes, the follow-up, the court hearings, the language barrier, a different culture regarding the laws, the waiting for an agreement, made the level of emotional stress among others increase for Claudia. But, happily, Claudia had taken out auto insurance with a very good company at the time of entering Mexico. In the same way, a few hours after the accident an attorney from the insurance company took over Claudia's case. We want on behalf of Claudia and on behalf of the family, to convey our sincere thanks to Vladimir for his work in Claudia's case, for his involvement, for his willingness to conclude an agreement between the two parties, and for having involved a member of the family for translation, either by the hearings in front of the judge or by the information with Vladimir and Gladis. Without a doubt, the involvement of Vladimir and the help of the interpreter allowed Claudia to have a little more confidence and security. You can be proud to have a person like Vladimir in your company.Furthermore, we were very fortunate to have such a professional, humane and devoted person. Claudia was truly confident and could count on his involvement. On our part, being away from our daughter, the misunderstanding of the facts, understanding the judicial system in Mexico, having various questions, we always had an answer to our questions. We sincerely thank Master Gladis for her work, her human side, and for finally allowing Claudia to be back with us in Québec. Thanks for all the work on this case. We want to thank the Lewis and Lewis company, as well as the Quálitas subsidiary for their work and the agreement between the parties. In this context of a pandemic, which caused everything to end in a relatively short time. We took the opportunity to thank Mrs. Leslie, who contacted my daughter Marie Joëlle to give us information on the evolution of the case. Without the help of the insurance company, Leslie, Vladimir, and Gabriela, who argued at the March hearing, the legal consequences would have been different for Claudia, who could have led to incarceration. We share our family emotions but without a doubt that the feelings, the recognition, the devotion of all those who participated in this unfortunate adventure that Claudia would have expressed the same wishes to them. Thank you! How to tell them all your appreciation. There is also a family that lost two of their children. We are many kilometers away, but our thoughts are with all the members of the family. If our situation was terrible on an emotional level, we cannot imagine the Angus of losing two teenagers. If one day you communicate with the family, you can offer our sincere condolences. In closing, if you decide to come to Québec one day, it will be a pleasure to welcome you and show you our beautiful little place in this country. They can also come in winter, when it is -25c where they will live an extraordinary and unusual experience ...Thank you a thousand times.