Toyota of Downtown L.A.Add to Favorites
1600 S Figueroa StLos Angeles, CA 90015Map & Directions
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06/02/2008Provided by Citysearch
TERRIBLE SERVICE! I will never take my car back to Toyota Central. I took my 2007 white Toyota corolla to get a 15,000 mile service maintenance and they scrathed my bumper,left a red cloth inside the hood, and did not wash my car as promised/advertised. Not to mention that I had an appointment and I still had to wait for 2 hours. As soon as I got home from Toyota Central I noticed dirt tire marks on the passenger upper side of my bumper. I got a wet cloth to remove the dirt marks and notice a lot of sctraches around that same area that were not there before. It is obvious that they carelessly leaned tires and other dirty equipment on my car. I had just washed my car 2 days before taking it to them and I know that it didn't have any sctraches. TWO weeks later I found a red cloth in the hood of my car! They forgot a red cloth on the hood! This could have started a fire! I take really good care of my car since I still owe thousands of dollars on it and I was willing to pay there high prices because I thought my car would be in good hands. This is the worst experince I have had and I would never ever again take my car to Toyota Central. I filed a complain with my credit card whom contacted Toyota Central and Toyota Central replied by saying that they don't understand why I'm not satisfied since they did perform the 15,000 mile service- I didn't know that their service came with scratches and dirt marks to my car NOR that it included leaving dirty clothes in the hood of my car. I will NEVER go back to this place.....the people are unprofessionals and not willing to help.
12/04/2006Provided by Citysearch
I can't speak to the car buying exeperience, but I have taken my car in to Toyota Central for service under warranty. The quality of the work they provide is excellent, but they're sloooow, and also very expensive. Even an oil change will run you $70 and take 3+ hours!