9575 W Pico Blvd, Los Angeles, CA 90035
Parking: Street, Valet
Bike Parking: Yes
Cuisines: South American, Japanese, Asian, Caterers, Peruvian, Latin American
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
04/30/2012Provided by Citysearch -
YOU'RE ONLY A COUPLE (AND NOT FOUR), BE PREPARED TO BE TREATED POORLY!!!
I've eaten here before and the food is good. Not transcendent, but good (Nowhere near as good as La Mar Cebicher?a Peruana in S.F.). But this Saturday night we had one of the most disagreeable eating (or NOT eating) experiences I've ever had in L.A. at Picca.
We had reservations for 6:15 on Saturday night. We arrived early (a few minutes), and were well dressed. The restaurant was WELL less than half full. We were then shown upstairs to a bar-type table all by ourselves. We complained that we wanted to sit on the main floor. The girl said ""I'm sorry, these are the only tables we have."" I pointed to MANY of the ones downstairs. ""Those are all for parties of four,"" she replied. I pointed out that ALL of the four-tops were two-tops pushed together. I asked to see the manager.
We went back downstairs and I pointed out to the manager a couple dining by themselves. ""Oh, they have another couple coming,"" he said. I pointed out that my wife and I had sat at the tables they said were ONLY for four people before. This did no good. ""So, the key is to come as a couple and then say the other couple is late, right?"" I asked. He sniffed, ""Not in MY restaurant.""
Had they made the slightest attempt to be conciliatory (even if they didn't honor our request), I would have stayed. But both the girl and ESPECIALLY the manager (working at 6:15 on April 28, 2012) was incredibly rude. We were not in any way loud or obnoxious about it, simply insistent. We were well dressed and were returning customers. It didn't matter.
IF YOU ARE A COUPLE BY YOURSELVES DINING AT PICCA ON A SATURDAY NIGHT, BE PREPARED TO BE TREATED AS A SECOND CLASS CITIZEN.
We WON'T be back and will tell EVERYONE we known about this experience. We have dined in every fine restaurant in L.A. and have never been treated so rudely by the management.
PS: We went on to Il Fornaio for dinner. You've got to love L.A. where such a great restaurant is ""Plan B"".