6801 Hollywood Blvd Ste 229, Los Angeles, CA 90028
Fax: (323) 462-8565
TollFree: (877) 737-4672
Toll Free: (877) 737-4672
Price Range : Above Average
No coupons available
I am a frequent shopper at Sephora and buy my makeup and facial products there. I was on vacation in Hollywood and decided to stop in while checking out the area. They only had two girls working the floor and they were busy. They did not acknowledge me or try to find someone to help me, so I just asked. A girl spent 5 mins on me and then said she would be right back. I sat there for about 10 mins and was going to leave but didn't want to be rude. It turns out she was helping someone else so another person had to help me. Then I was almost late for a lunch apt and asked her to write down the products she tried on me because I liked them. She just gave me this horrible look and said "you don't want anything right now?" and then walked away.
I love Sephora in that I can try a product out before buying it. I always come back for more and try new products as well. I don't think of this place as a Macy's where people usually just want to be made up for the day and leave. I do NOT recommend going to THIS Sephora, unless you want to be ignored and treated badly. I don't know if it was just Hollywood or if this particular store was just horrible. Maybe they forget that its THEIR JOB to wait on customers and to be friendly and patient. But this place seems to pay employees to put makeup on their own faces and to gossip and sing to the store music.