Philly Steak DepotAdd to Favorites
6254 Santa Monica BlvdLos Angeles, CA 90038Map & Directions
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|Mon - Sat:|
Cuisines: Barbecue, American, Sandwiches, Steakhouse
Price Range : Below Average
12/06/2007Provided by Citysearch
I read the reviews here before ordering... or trying to order. I called, and asked the girl who answered what comes on a mushroom steak, like if there are condiments on it. She said ""Whats a condiment?"" to which I replied, if you dont know what a condiment is, I would doubt you are qualified to make my meal. (No one likes surprises on their food... especially not me... so I wanted to know EXACTLY what they put on it).
I then asked for a manager to which they told me there was none, and why did I need to speak to one?
Long story short, I never got to place an order because the person was too dumb to actually take my order.
I would say if you can get past the McEdmucated staff, they might have decent food... I personally couldn't tell you.,. I got frustrated and called another place for a delivery... good luck!!
08/28/2007Provided by Citysearch
I used to order from here a lot however it has been getting worse and worse and today was the last straw. I hadn't ordered in awhile because I've been frustrated with the poor phone service and long delivery times. Today, I decided to give them another chance. I ordered a hoagie sandwhich on wheat bread. The sandwhich arrived and I can only discribe it as a culinary disaster. First of all, it was not a hoagie. It was a disgusting sandwhich on three layers of smushed bread. The ingredients were all lumped together in the middle and they didn't actually even line up the bread so when they cut it in half, each half wound up with a tiny sliver of bread either on the top of bottom. I couldn't even hold it. It had also been smashed to a lump when they were cutting it. I called back to explain that I hadn't gotten the hoagie that I had ordered. The manager told me it was too bad. He explained that a lot of people get upset when they realize the hoagie on wheat bread isn't a hoagie, but a three layers sandwhich disaster. I asked why he didn't clarify that it wouldn't be a hoagie when I ordered and he explained that I should have figured it out. I asked if he could send me a new sandwhich. Even though he was a manager he said that would be impossible and that there was nothing he could do. He also told me I should be more careful when I order from them. When I asked to speak to the owner to complain, he told me the owner only comes in once every 6 months. He was rude, condescending and insulting. I will NEVER order from this place again and I will never give them another dime. If you want to support restaraunts that value their customers and good service, DO NOT ORDER FROM OR EAT HERE.
02/24/2007Provided by Citysearch
I will NEVER EVER order from them again. I placed an order to be delivered. It took 10 minutes to place the order because no one understands english. Finally when the order was delivered, the delivery guy wasnt even smart enough to make change. When I opened my bags...of course, wrong. I asked for 2 diet cokes and got one coke. I called to speak to a manager. The first time i called i spoke with Barbara who called me stupid and hung up on me. So of course i called back, I guess the Managers do not work on weekends. They leave the restaurant to people who dont speak english. NEVER ORDER FROM HERE!!!!!
07/29/2004Provided by Citysearch
I just moved out here from philly and I've been looking for my favorite food, a philly steak sandwich for days. Now, I can finally say that the wait is over! Other philly steak joints out here are average at best but nobody comes closer to home than this place. Now, it takes a while for the steaks to cook but their sandwiches come stuffed with juicy, succulent steak and smothered with cheese. Their bacon n' steak, shrimp n' steak, and super steak sandwiches are to die for! Delivery could be faster so call well in advance. Also try the steak sandwiches with the cheese whiz sauce or A-1 sauce and double the meat, philly style. Ahhhhh.... now, if they can only be open 24hrs.
08/01/2003Provided by Citysearch
Ya this joint is in the hood, but the delivery service is good and covers a wide area. The food is always on point! From there cold sandwiches to there wicked peppersteak sandwich. A side of cheese fries never hurt's but what does is the fact that they are not 24 hr's. It would be nice to hit this spot after a hard night of clubbing.
05/28/2003Provided by Citysearch
I enjoy the hot dogs, freshly grilled with a hearty chili. The cheese sticks are the biggest, greasiest bite of heaven you'll ever come across (with ranch, not bleu cheese). And from what I hear, the steak meat is always sumptious. However, never plan to stop for a quick pick-up. It's been my experience that every order takes FOREVER to prepare. So, when you do order, make sure it's something worth waiting for. Always call in advance!
06/14/2002Provided by Citysearch
Philly Steak Depot is kind of like Citysearch - it's not particularly spectacular, but if you need it, it's there for you. There's no cheese-whiz option for steaks here, but the meat itself is pretty good if you bite around the rather flavorless bread. Cheddar sauce on fries is tasty, but the fries are too fat and mealy on the inside for any kind of bold statement. Is there anyone else that can provide me with a taste of home?