133 N Robertson Blvd, Los Angeles, CA 90048
Phone: (310) 854-0860
Primary Phone: (310) 854-0860
Fax: (310) 271-9477
Fax: (310) 271-9137
TollFree: (800) 387-6707
Price Range : Average
Parking: Paid, Street
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01/04/2009Provided by Citysearch -
I went to this store yesterday. As soon as I walked in, a guy said someone would be right with me, and everyone was all smiles. I got this guy to help me. I was looking for an empty palette and some basic eyeshadows to start with. He was extremely helpful, told me to look at the shadows and set them aside, and he'd come back and get them. He didn't hover or try to sell me stuff, he just gave me some neutrals and said what they were good for, and that the more colorful shadows were a matter of preference. He answered all my questions and I was talking to him like I would an old friend. It was great, I would recommend the store to anyone. He showed me the new collection which wasn't even on display yet. Extremely nice man.
09/12/2008Provided by Citysearch -
This is the first review I've ever given. I don't like to make a fuss but, this time I had to speak up. I've been an actress in Los Angeles for many years. I've learned how to apply my own make-up by watching the professional artists on the various shows I've been on. I'm giving the Mac store an average rating because of the poor and unprofessional service. I love the products and the overwhelming number of choices. I feel like a kid in a candy store when I enter Mac but, that kid-like feeling is soon given a ""time-out"" the minute I try to get some help with the plethora of products they have. Many of the people who work there come off very arrogant and make it pretty obvious that they'd rather be somewhere else. It seems they just work at the store in between gigs. They're very short on patience, charm and care. So just be prepared. When I was first starting out as an actress I got some of the worse make-up tips from one of these dismissive artists; he could have really cared-less what I looked like at my auditions. If you want beneficial help with color combinations and application advice then I highly recommend you take a trust-worthy make-up artist with you or an honest friend who will give you constructive feedback. By all means, enjoy their products and don't be thrown by the bad attitudes.
10/22/2005Provided by Citysearch -
If at all possible, go straight to the MAC stores, skip the counter at the dept. stores. This is especially true because those girls are WAY too busy in a tiny space to really be helpful. Now, if you're just getting a refill, fine. If you want real help with colors or skin types, the folks at the MAC stores are top notch!