Les Latner DDS
2990 S Sepulveda Blvd Ste 204, Los Angeles, CA 90064
Les Latner DDS has not yet specified accepted insurance plans.
Additional Specialties: Dental General Practice
Insurance: Delta Dental Premier
By Appointment Only: Yes
Services: Cosmetic Dentistry, Restorative Esthetic, Dentistry, General Dentistry, Pediatric Dentistry, Porcelain Veneers, Teeth Whitening, Invisalign, Cosmetic Bonding, etc
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I greatly appreciate the education I received on the services provided. I have never experienced the level of sophistication I did with your office and am thoroughly pleased with everyone from the front desk to all the dental assistants. Everyone is extremely professional, which isn't the case at most dentist offices.
You know I love you guys... I am a very loyal customer who refers people all the time. However, my visit yesterday with Lily to get my teeth cleaned was rather unpleasant. She was clumsy with the equipment and wasn't receptive to my reactions to the pain she was causing. I even have a couple of cuts still bothering me today, one on my tongue and one on the inside of my lip. I'll give her credit for actually cleaning my teeth relatively well, but, as you well know, that's only part of the overall experience. Comfort is important for me... so important that I would never go back to Lily. Sorry to be a downer... this is the first survey I have completed and it's a bad report! Other than Lily's clumsiness, I love everything about your office, especially Eric. My dad was a dentist so I've been in dentist's offices my whole life and Eric really gets it! He's very good at what he does. Thank you for everything.
I take good care of my teeth and don't have anxiety over going to the dentist that said Les Latner's office meets & exceeds my expectations for the following reasons: 1. Professional front desk - appointments are handled well, the office uses emails and texts to confirm appointments, and I've never had an issue getting an appointment. 2. Not overcrowded - I have been places where I felt like I was 1 of thousands of patients. That is not an issue here. I always get taken back for my appointment at the scheduled time without having to wait. 3. Friendly staff - everyone is very nice and friendly. There are cookies and coffee in the waiting area. They even clean my night guard for me whenever I come in (something they offered a few visits ago).
I can’t think of anything right now, just keep doing what you are doing as WDA is my dental family for over 21 years now! I will miss Randi when she leaves and I hope that Dr. Latner finds someone with the management qualities that she possesses.