Kaiser Permanente West Los Angeles Medical Center

At west LA kaiser I received excellent care from Dr. Prema and the nurses took very good care of me. He saw me in ER and even knew it was my birthday.

I arrived at 3:40pm. I was offered sanitizer as I stood and answered my questionnaire, I followed the arrows and was assisted by a wonderful woman at booth #1. She was able to update some missing information and help me book my 2nd appointment near my job. After checking in I was taken care of by Katherine in booth #1. Katherine calmly walked me through the steps of what we’ll be doing up to getting my 1st dose and what I’ll be doing afterwards. The process was no longer than 5 minutes. Katherine advised me medicine that would help and common symptoms I should feel if any. I only wish I could have had Katherine sitting and talk to me in the waiting area. Overall a safe and great experience. Plenty of space and chairs so you’re not sitting too close to anyone even though all chairs are spaced 6 feet apart from another.

Kaiser is #1 in cancer research, #1 in safety for their workers and patient care. Kaiser again Rates #1 in Medicare and new patient intake. Everyone knows the doctors are all on the cutting edge of technology and yet still keep with the old school bedside manner that keeps us feeling all warm and fuzzy. The Kaiser staff from the bottom level positions to the top management all appear to enjoy their jobs and you can tell by the warm smile your greeted with each time you visit one of the Kaiser Permanente Facilities.